Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4440 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,440 reviews
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. And I get another one when it is damaged. With no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use, and sound quality and noise cancelation is great. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product recomebd fir anybody if you want sime great headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any issues, but the peace of mind that this provides has been worth the expense. I have seen other patrons dealing with their issues and the way that the Geek Squad has handled their complaints leads me to feeling quite assured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But these, for my 24 year-old daughter’s birthday, and she absolutely loves them. She can’t function without them. Great noise, cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the value. If something breaks normally, you can go right in, and they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have a safety net for your products cause you never know what life will throw at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but if you make 1 purchase a year it pays for itself if you have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnífic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent audio with great noise cancellation and magnificent sound definition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should definitely get

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I had broken my headphones and I was able to get a replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s version of Apple care

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s version of Apple care is great because when you come in with a malfunctioning product such as headphones they just replace them with brand new ones and send you on your way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This right her....

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason I do more and more shopping at best buy. They stand behind their guarantee and I love it. My favourite thing about this store that no one else does.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for protecting your item.

    |
    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection is a very good ideas for these headphones. Just go in and tell them the problem and they will give you a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for kids.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea when you have electronics for kids.. Accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a protection plan for items used primarily by kids was a great idea. Be sure to opt for a digital receipt which makes it easy to locate when it's time to use the insurance. Kids prefer over the ear as opposed to inner ear audio devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to use the headset is comfortable and great audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you..

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for great a coverage plan, Best Buy coverage is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must if the item is for a Child

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have when the items use by a 7yr old and he just tosses his stuff around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product has a very good value. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement for new model

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one I ended up using for broken headphones , I did end up with the new model for the replacement . Unfortunately I like my old ones better but it is what it is

    I would recommend this to a friend