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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4441 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,441 reviews
  • Rated 5 out of 5 stars

    Wireless Music and Talk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these head phones for my 43 year old son and he loves them. You can play music and talk on them wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest decision ever made will definitely get any sort of protection plan Best Buy offers. It’s definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend added insurance especially if you are hard on your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful headphones. Worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound! Slightly counterintuitive to use due to needing to use a separate app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVELY EAR BUD'S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new ear bud's from best Buy!!!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR ANY ONE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you're going to be daily using a product. Best buy can just replace it if it stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG BOY APPROVED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly awesomeness program and service. Highly recommended for all your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he really loves them. he says the sound good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Best Buys Geek Squad Protection numerous times on items purchased. Has been a good investment as I have needed the protection on a few occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty - its great to have. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the Geek Squad Protection coverage before (for a different purchase). The Best Buy associate made it easy and helped me pick a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully wont use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but this will be handy. My daughter has the worst luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but rather be safe than sorry if something went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy, Simple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent specially if you use your items very often! Easy process for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the best products backed by the best insurance on the market. Best Buy is truely remarkable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessarily for expensive items

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad. Excellent service and technical support. Nice to have it for expensive items. I always bought this service for y expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing up I always relied on Sony products. The Sony headphones can never do you any wrong. Great sound quality and great adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they are expensive headphones so may as well protect my purchase. The headphones are great and sound quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything from Best Buy that has a warranty and do not add the plan. I have save 100's of dollars because of this. It is almost guaranteed sooner or later the warranty will be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love warranties

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything from Best Buy that has a warranty and do not add the plan. I have save 100's of dollars because of this. It is almost guaranteed sooner or later the warranty will be needed.

    I would recommend this to a friend