Customer Ratings & Reviews

Always gotta get protection, it’s worth it if you use the tech a lot.

Geek squad is always the best never once had a complaint always helpful and thorough

Protection plans are solid because it comes in handy for sure

I never ever buy a tech product from any other outlet due to great Geek Squad protection. Best Buy honors their advertised protections.

I hear vwey well ,arr very conftable and soft very good quality

The sound quality and noise cancellation are excellent, but I personally don’t find these comfortable. They don’t stay in my ears during workouts and tend to fall out. After about two hours of wear, my ears start to hurt—not because of the sound, but from the fit itself. I wouldn’t buy them again.

I always get this warranty and i have not had any issues this far.

I've never encountered issues with Bestbuy Geek Squad protection. This is always worth it on big-ticket items. Unfortunately, quality control isn't what it used to be on electronics. a $40 insurance plan that may save to hundreds of dollars down the line isn't a bad trade-off

Sound quality is clear and noise reduction work very well for the price

Always an easy transition when i have a problem. Just remeber the charging wire.

Based on the product being purchased, how likely it is to break, and price of protection plan you have to decide for yourself whether it’s worth it or not. I usually find that it is. Very importantly it’s easy to use.

This was a last minute addition to my purchase but having less than stellar luck with electronics I figured better not take the chance.

Well I bought some in December and unfortunately I had a problem with them that got wet and no longer charged but I went to the store and they exchanged them for new ones through the insurance and the product is very good I recommend them 100%

If it breaks, you cry... Warranties are there for a reason-peace of mind. Be grateful you can replace failing equipment under a warranty that can pay for itself if you have to make a claim.

Better to have then not have, my first set i used to use at work, with a dusty environment and getting the touch sensors dirty started to effect them. I brought them in for replacement and they gave me a full refund (minus the replacement plan costs) and i was able to turn around and pick up a new set.

I have used the warranty in the past and there were never any issues. If I need to use it again, I don’t anticipate any

Good for insurance on electronic devices. Always fast and easy to get hold of.

Easy to use. Great product. Definitely recommend.

Excellent sound, music blasts and amazing for everyday rountine

I always purchase the 2 year warranty when I make a purchase through Best buy. I'll say this, Samsung products are so good that I haven't had to contact Best buy once! However, I did have an issue connecting them to Bluetooth and the Geek squad was amazing when they helped me, nothing was confusing at all!