Customer Ratings & Reviews

I hope to not use it but have had this in the past and really easy to use.

I've had to replace multiple sets of headphones over the years for various reasons, every day and hard use, mostly JBL over the last few years because their quality control has gone down the crapper. Always replaced or refund to a card with no hassle. Definitely worth the price to get a new set of headphones for the cost of the warranty.

NO ONE beats Best Buy and their Protection with devices. Considering the cost and product value - just simply can't be beat. Many of us have experienced the "other" extended warranty that cost more than this yet personally have never benefited from purchasing. Not to mention you don't have to trouble with shipping it out for (lol) repair/replacement. These last 2 issues I've felt too often now with Walmart/Staples and Officemax. The stores are not at fault it's the extended warranty that is (recently relabeled Allstate and useless). Only other store with "In Store" replacement was Radio Shack (missing them). NO ONE BEATS BEST BUY IN STORE REPAIR/REPLACE!

I've not needed to use my protection plan fortunately, But I enjoy the peace of mind that comes with best buys coverage. Because i purchase the extra warranty on most of my purchases, and have seen first hand that they will cover my items no questions asked.

They last for ever and fold nice I like they can connect to the JBL app and there is extra settings and I can also have them disconnected after 30 min no activity

The effectiveness of the noise cancellation was truly impressive. I found myself able to focus more deeply on my music or podcasts, as there were no external distractions interfering with my enjoyment. The clarity and purity of the audio were enhanced, revealing details and nuances that would have otherwise been masked by the surrounding noise.

Great for gaming and watching my anime. when in use I do hear any outside noise.

Amazing Headphones i love Sony headphones so much. The sound quality beats any other brand out there . Plus they last a long time the first pair lasted about 6 years

Excellent noise cancellation headset. I have tinnitus and was told that a good noise cancellation headset can help with the constant background noise and that it will give me a break from it. These headphones are awesome, I can put them on listen to podcasts or music and that’s pretty much all I hear. My wife hates them cause I can be sitting in the same room and I won’t hear her.

I love knowing my products are protected wherever I go.

Had to use the warranty on a set of headphones. Was really easy process, no hassle at all.

Would not recommend for any landscaping use!!! But shop and workout they are great

I love skull candy in general because I believe you receive the most bang for your bucks. At first I was skeptical dropping 200 on headphones but my GF convinced that I would use em enough the first months to be worth it . She was not lying .I use these headphones for gaming on my PS5 and listening to Spotify on my phone . I have profound hearing loss and they are perfect

I’ve used this in the past and so easy, just walk in and exchange for a new pair should they ever fail. For something this expensive and easy to break, I recommend getting this warranty

Bought these for my girlfriend for Christmas. She uses them everyday and loves them. The sound quality is great and the noise cancellation is good as well. Sometimes they won’t connect to the phone immediately after exiting a vehicle if it was paired with the vehicle’s Bluetooth. It’s not worth losing a star since it can very well just be here phone (poor Androids…lol).

The headphone was great I had it for a very long time I would definitely recommend it to other people

Although it's hard to give up an extra $50 for a protection plan, just remember, ear buds wear or overtime. Especially if you exercise with them along with daily activities. If your equipment doesn't remain in top top condition, return them if you just can't live with them anymore.

Expensive, but very well worth it. They stand up to their promise of replacing or refunding (store credit I believe) without much of a fight or anything. I have used their protection plan on the noise cancelling headphones that I use day in a day out at work and cover them with paint and all kinds of drops onto concrete floors and really enjoyed when I broke them going into the store a year later and being able to swap my old ones out for a brand new pair that same day without any hassle. I will forever (as long as they have it) keep using the protection plan on my headphones, and upgrading them every 2 years.

I used to be skeptical of store bought warrantees. They seemed like an extra money grad. I bought some electronics for work and decided to spring for the extended warranty (on my expense account) little did I know that it was the best investment ever. The item broke. Three small children at home and rough treatment at work. I walked in told them the problem and walked out with a new one. In fact , it was on sale so the difference paid for the new warranty. All my appliances are through Bestbuy and have warrantees as well. No more home warranty service for me. Saved me over 100$ per month and still have no hassle peace of mind.

I like these kinds of coverages because it really helps to get your electronics fixed or replaced.