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Customer reviews

Rating 4.7 out of 5 stars with 4345 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,345 reviews
  • Rated 5 out of 5 stars

    Add it into overall cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im averaging just over a year with occasional use on earbuds, so the warranty has been worth it each time! This time they helped pay for my substantial upgrade from Sennheiser momentum 3s to momentum 4s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really no questions asked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son broke headphones within 3 months of purchase went in and they were replaced same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my galaxy watch refunded because I bought the extra protection. So I bought it again with the new electronics I bought with the refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbuds, very easy to use, and comfortable in my ears. I have smaller ears so all I had to adjust was the little rubber earpiece and I never have trouble with them falling out. I also have some piercings that I thought would get in the way but it's very minimal interference. If you are looking for a good alternative to airpods or google pixel buds, I'd say these are a great option personally.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SOSO

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD BUT I DIDNT HAVE YO USE IT FOR MY OTHER THINGS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if you need it. I've needed it in the past.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Such a common issue solved

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a headset that did not develop issues over a 2 year period. I have always been able to get a headset replaced, or recover the purchase price using Geek squad protection within a couple years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as expected.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but the noise cancelling sucks. I purchased extended warranty and just might return them as I need better noise cancelling. My last headset was great but just wore out quickly so I purchased these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcore liberty 4 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, I got the soundcore liberty 4 pros and I do recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on all my items just incase something does happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son loves these headphones – in fact, I almost never see them without them on his head! Bluetooth range is great as his battery life and he says the sun is about as good as you can get for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and price of the item are very good.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for sleep, during the day the audio pass mode is great, and they fit super good in my ears

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Solid sound

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but the sreen was not that helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely light , amazing noise cancellation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancellation on these is phenomenal I can barely hear myself speak & they’re the only headphones that don’t give me migraines after long periods of use. Only con: If wearing on bus or train they’ll shake and it will mess with to the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does exactly what it's meant to do. Sound is clear and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not always a big fan of in store warranty plans. They've always seemed like the store is asking me to bet them that this item is going to break. But, certain items lend themselves to a warranty more than others. For me it is wearable items that are especially delicate. My Bluetooth earbuds take a lot of wear and they never survive 2 years. It isn't if they'll go bad but when. So, I've found Best Buy's protection to be superb. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can exchange for another product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend the warranty because i saw that a recent headphone was released and wanted to exchange and they were able to subtract the money i spent on it to the newest version of it. Im surprised i didnt know about it till a cool bestbuy worker told me how it really worked. But the exchange does not pass the warranty to the other product you exchanged with. So i guess its not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection saved us!! It’s totally worth the $50. Our first pair went through the washer and we were able to replace with new pair. Way cheaper than buying a full priced set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping not to have to use this, but it's the price paid when gifting expensive electronics to teen. Disappointed by a previous claim for broken hinge repair cost.

    I would recommend this to a friend