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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,573 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nice to know my product discovered in case of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there waiting in the wind, I might need them but I might not. Either way I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been on the hunt for some headphones that wouldnt hurt to put in like most standard in ear one do. I came across the Shokz Open run Pro 2 headphones and j absolutely love them. I can stil stay aware of my surrounding all the while enjoying my music, podcasts etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind knowing that you can get item replaced if accident happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the protection plan cause you just never know. I know it’s an additional cost, but there’s always that one time something will happen down the road.. Best Buy is not pushy about adding it to your bill. They just explain it and you make your own decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alaways worth the piece of mind. Buy the open box save several hundreds and then get the geek squad..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product reasonable price I like Sony brand always good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad for my laptap is very practic has geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's earbuds because he is kind of rough on things. So far we haven't had to use it but, with my experience with amazon, im sure its a better option than to have to pay for a replacement later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes me feel secure about my product i apid a lot of money for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on best buy protection to be there and repair, replace as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says! I’ve never had a bad experience over 15 years of using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to be insured (geek squad) than to purchase the same equipment over and over again. It saves me lots of money for sure.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection on headphones is super nice to have. Even just the ease of mind knowing that if my device gets broken i can get a new one is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. Not getting it always ends up being the wrong choice. So now I just get it every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money . My earsets keep on breaking down on me . The ease of an exchange is so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to work with. Understood my issue and was quick top resolve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. It makes me feel more secure in my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the geek Squad was more than helpful and they did the best job, very clean and Professional. They helped me when my headset was broken. Changed it with a new one no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives peace of mind. Covers accidental damage, quick repairs, and great customer service from Geek Squad. Definitely worth it for any valuable electronics purchase.

    I would recommend this to a friend