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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,343 reviews
  • Rated 5 out of 5 stars

    Buy the protection plan- It’s worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the accidental Geek Squad Protection. Spend the extra money. I got this on my JBL headphones that I use for the gym. For some random reason, it just started to fall apart. I was able to replace them when I brought them back for the team to look at. I’ve been very happy with this service. I didn’t buy it with the last headphones, but it’s a great program and I now buy the added protection on most of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having a little problem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well I just went on a trip to Mexico left them in the house and when I came back and tried to used them they turn on but their stuck on the cycle of Turing on and it letting me know what percentage they are at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad Protection plans. They have always been easy to handle when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good. Bass is great and pretty comfortable Noise cancellation works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought the Geek Squad Protection plan for my headphones for years now. Every time an issue has come up with my headphones, Best Buy has been great about repairs or replacement, no questions asked. The peace of mind is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bluetooth headphones. Multiple pairs purchased from Best Buy. Always goood customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet comfort warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will replace them even if I damage the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warrantee. I'm not sure why I go through head phones so quickly, but I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a must have. If you have a wife that will literally wash a laptop if its so mich as touches the clothes basket. This is a must have. God forbid you forget an ipad pro in your pocket men. Dont forget that 300 dollar gadget. You need protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive headphones are worth taking precation for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, light, portable and durable. Love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucas S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is uphelp everytime i have used them so far. I do not have any doubt there will be a resolution to my situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase something from Best Buy if you're smart you'll get the two year Geek Squad warranty for another day doing the service is great and you'll be happy you have it it's something go wrong so it's worth investing I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Can here GPS directions without having an earbud in ear that would either fall out or hurting ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have, I don’t purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. These are my husbands every day use for listening to music and the ease of using for calls is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect and good distance to keep listening nice design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    General Warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit too expensive if you are getting quality headphones but worth it if you worry a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and light weight, I will recommend this to a friend who not looking to get quality for not so high price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth are Awesome Sony never lets me down when it comes to their products Sony will always be # 1

    I would recommend this to a friend