Customer Ratings & Reviews

Svaed me in a pincha llowed to me to get ear buds replaced

I walked into the store and the first thing I did was try on every single headphones I could spot without looking at the price. After doing so I found out that these 910 sony's had the best comfort out of any. I've been a fan of Sony products all my life because it's one of the few companies that I can trust will put out a quality product at any price point. These sound amazing for the price and block out sound when listening to rap and hip hop. I upgraded from a $50 Sony headphone set and couldn't be happier.

Great really recommend getting warranty on any electronics

Headphones never last more than 2 years makes sense to get it

I have never been lead wrong with the Geek squad!!!!!!

For any of my electronic purchases I would highly recommend getting the warranty, electronics can go at anytime and accidents happen. This is total peace of mind and security for my purchase.

Hopefully, I won't have to use this. It's an added peace of mind to know items are covered.

Best earphones I have brought in years will recommend these earphones

The service is pretty straightforward and highly informative.

MY SON LOVES THEM!!!! HE ENJOYED THEM ALL THE TIME

I love these headphones they have amazing quality!!!

Easy to use, always purchase the plan protection since 2018

The ease of using this service is great.the team is very helpful!

Overall I feel it's a great value for its price and keeps me safe

Better to have then not have, my first set i used to use at work, with a dusty environment and getting the touch sensors dirty started to effect them. I brought them in for replacement and they gave me a full refund (minus the replacement plan costs) and i was able to turn around and pick up a new set.

I have owned many wireless noise, canceling headphones. I am a runner outdoors, and I was looking for something with high, volume and more base. I was very surprised with the base and the volume these headphones exceeded the volume that I was looking for an absolute love thr base. The one thing I can say that is not perfect is it doesn’t feel, snug around my ears, but with the volume so high, it’s unnoticeable. Happy with my purchase. 

Usually I don’t opt for protection plans but I work in a shop and I’m accident prone, Bestbuys protection plan has a no questions asked policy and will swap out the product if it fails. pretty amazing customer service

I always purchase the 2 year warranty when I make a purchase through Best buy. I'll say this, Samsung products are so good that I haven't had to contact Best buy once! However, I did have an issue connecting them to Bluetooth and the Geek squad was amazing when they helped me, nothing was confusing at all!

I've never encountered issues with Bestbuy Geek Squad protection. This is always worth it on big-ticket items. Unfortunately, quality control isn't what it used to be on electronics. a $40 insurance plan that may save to hundreds of dollars down the line isn't a bad trade-off

I always buy the warranty along with the product. I've never once been hassled with a return even if the merchandise I purchased went up in price later they always made up the difference. I bought something on sale once. And even after it went off sale they still replaced it. All I had to pay for was the warranty again if I wanted to. If I didn't want the warranty I would get the product for free.