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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4344 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,344 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Kristof

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the protection since they get thrown around in my bed and in my backpack, etc. so it is nice to have insurance incase something bad happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Technology

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this headphones to my 15 year old who enjoyed it so much. Sound quality is definitely better than Beats and Apple. In addition the the sound quality and excellent noise cancelling, he loves that it has an aux as he was able to use it in the plane. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their warranty. Bought a 2 yr warranty worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions ask, Definitely worth the price. I've add one everytime I buy a headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very much awesome. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok didnt need to use it to much. Overall worth it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh the most comfortable headphones I have worn plus the noise cancellation is actually good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design; I can use them for hours without any pressure points. Noise canceling is great, and the multi-device pairing allows me to use them with multiple devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection to a pair of earbuds just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST STORE EVER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LOVE BEST BUY PRODUCTS. THEY HAVE GREAT SERVICE AND ALWAYS FIX WHAT PROBLEMS NEEDED.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Puts the "Pro" in Pro!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, better than the Airpods Pros 100%. The noise cancelling is superb and they fit much better in the ears. Also, the settings and control given for these earbuds gives you full control of the operation. And if you have a Pixel, you can use the earbuds to translate foreign conversations in real time! If you catch them on sale, they're an amazing value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurand on purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad protection for absolutely everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the first hearing aids and they changed them without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones for best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and can get the Bose app for specific custom sound outputs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the top headphones out on the market,great sound,top performance, great highs and mids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND for every day Used items.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On to my 4 pair of headphones with this protection plan. Stuff happens, and Music is a requirement of my sanity at work. Knowing I can take a broken pair of headphones into the store and walk out with a new pair in the box for 10% of the orginal cost. Some stores are not as friendly and stock issues are a thing. If you respectful and polite, they have actually upgraded my Headphones from SkullCandy Crushers to Crushers ANC at no additional cost to myself. (Over 150$ price difference at the time) Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fine choice to get if you’re unsure of a product or model and it’s warranty in the box to have a backup protection plan if something should go wrong

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PASS! The app and "locate" doesn't even work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLabs totally blew it on this one. First, the case is terrible. What can one do with a 2 inch wire? Next, the app is WORTHLESS when only one earbud is connected. I am handicapped and frequently "misplace" my buds for a few hours or even for a day. The "locate" feature is utterly worthless if you lose just one bud, which defeats the entire purpose of LOCATE. In fact, the app won't even load with one bud out of the ear, and thus powered off. Why? The auto ear sense feature turns off each bud when not in the ear, making finding them impossible. Not sure what JLabs was thinking here, but they fell asleep on these. Sound wise, they are far worse than average. Zero low end punch, and they aren't close to loud enough. Stop "over protecting" me! I am smart enough to adjust the volume, thanks. These are not even remotely worth $99- not even worth $39.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy And Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to just return specify its problem and get you money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A financial and emotional safety net.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection for my BestBuy purchases because it brings me peace of mind. I never have an issue returning products and getting repairs as needed.

    I would recommend this to a friend