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Customer reviews

Rating 4.7 out of 5 stars with 4491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,491 reviews
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this in the past and so easy, just walk in and exchange for a new pair should they ever fail. For something this expensive and easy to break, I recommend getting this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last for ever and fold nice I like they can connect to the JBL app and there is extra settings and I can also have them disconnected after 30 min no activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans in the industry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind i get with best buy protection plans. I use items like bluetooth headsets all day and i get all i can from the life of each headset i use. The protection plan isnt just another plan that you get but never use. Best buy makes exchanges up to 2 years with no questions asked when its time to exchange your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT, IS WORTH IT!!!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the product is important to you get the warranty, you wont regret it, my JBL headphones broke after a year and a half and they exanged for new ones, after 2 years my Skullcandy Crushers stopped working a week before the 2 years and I got the money back, and Best Buy verified that it wasn't working, I was not just returning for nothing, IS TOTTALY WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions ask, Definitely worth the price. I've add one everytime I buy a headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST STORE EVER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LOVE BEST BUY PRODUCTS. THEY HAVE GREAT SERVICE AND ALWAYS FIX WHAT PROBLEMS NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones i love Sony headphones so much. The sound quality beats any other brand out there . Plus they last a long time the first pair lasted about 6 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!’nnnnnn!!!!!!!’nnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the top headphones out on the market,great sound,top performance, great highs and mids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Bose products are pretty good. They got kids sound quality. Though they are lacking in the uh connectivity, with issues around it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones because you don't have to worry about losing the earphone covers. I also love them because you don't have to worry about charging them like earpods. Also, if you lose this, it won't cost you $100 like earpods do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent base and quality. Always the best from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade and safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for people with trust issues. This helps alot for my sony buds and my xm5s. I got my xm4s like a few months before the new ones came out and i didnt realized that this warranty can help trade in the new ones for my old xm4s. Sadly the warranty wont switch with the new trade device, but i dont see why not. But would recommend if your wanting in the future to trade something else or scared for the care of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the first hearing aids and they changed them without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your expensive tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in handy for me at least three or four times. I don't always purchase the extra protection coverage, but usually do for products that I need to carry around, especially those I need to carry outside the house. Think phones, headphones, laptops, etc. A monitor that sits on my desk is much less likely to have accidental damage than my MacBook that I carry with me on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. Has excellent surround sound and the headphones are very comfortable to wear. I recommend these to anyone looking for good quality and durable headphones at a decent price. They really are worth the money spent and they will not disappoint. I think these and the pixel bud pros are at the top 5 of ear buds/headphones for quality and endurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option I believe in warranty thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insurance for your purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when it's available for me to purchase. accidents happen, when they do you are able to get a new product of equal or lesser value or more you just pay the difference. It doesn't work on apple products though you have to purchase apple care if you want coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones for best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and can get the Bose app for specific custom sound outputs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Definitely recommend For those that workout or just a regular commute.

    I would recommend this to a friend