Customer Ratings & Reviews

Bought this product as a Xmas present for myself . Am on a fixed income and could not afford but I wanted to give myself something nice. After 4 months Head band section over right ear snapped off. Should not have bought , will not not do it again. .,should have not snapped off

Way too cheap, it broke out so fast. The audio do not work.

So ultimately I decided on 2 things: I needed new headphones because my old ones were damaged beyond repair and I was tired of having to hear conversations I didn’t wanna hear. So I searched for like 5 minutes looking for something good and I landed on the brand Sony. Now I don’t know if the PlayStation 5 counts but I never truly had any device that was Sony so I was like screw it I wanna give it a try. Now I’m not gonna lie I don’t approve of the shipping method via DoorDash because it truly sent a scare to me realizing they could’ve used something different like ups or something but it’s whatever. Now when it arrived, I will say the packaging was very nice and it came with a Case! Set-up was fairly easy and quick. I underestimated these headphones noise cancellation because originally I had doubts if it was even that good but omg these are actual noise cancellation headphones. I had swapped it from ambient mode and everything changed. Ever since that move I’ve had these headphones on everyday, and the battery life is actually really good as well. Went to sleep with these on the first night and no charge and surprisingly I was on 40% when it was on 80% when I first turned them on. I like the cushioning on them especially since regular wireless ear phones or wired headphones usually slip out my ear since I sweat a lot, but these babies don’t move at all. In my opinion there isn’t no real downside other than the small charger; which I feels tho all companies should make their chargers longer than what they provide. Overall I give the product 4 stars, pricing was meh especially since I never truly paid a lot for them but I caught them on sale so yeah.

The 2-year accidental Geek Squad Protection plan is one of those add-ons that can genuinely give you peace of mind, especially if you’re buying something you rely on daily—like a laptop, tablet, or phone. Unlike a standard manufacturer warranty, this plan actually covers the real-life messes that tend to happen: drops, spills, cracked screens, and those unexpected “I swear it just stopped working” moments. If you’re someone who uses your device on the go, has pets or kids around, or just wants insurance against accidents, the coverage feels surprisingly practical. One of the biggest perks is how easy the process is when something goes wrong. Geek Squad handles repairs directly, and depending on the damage and the product, they can often repair it in-store or offer a quick replacement. There’s no complicated paperwork, long waiting periods, or dealing with multiple manufacturers. You just walk in, show your coverage, and they take over from there. For a lot of people, that convenience alone makes the plan worth considering. Another strong point is that the protection covers both mechanical failures and accidental damage. Manufacturers typically only cover defects—not spills or drops—so having both included really rounds out the protection. If you’re making a bigger purchase, like a laptop or a high-end tablet, this kind of long-term coverage can save you a lot of frustration (and money) down the line. The downside is that, like any protection plan, the value depends on how you use your device. If it mostly sits on a desk or you’re extremely careful, you may never need to use it. But for anyone who travels, commutes, or just wants the peace of mind of knowing a single accident won’t turn into a huge expense, the 2-year accidental Geek Squad Protection is a solid safety net. Overall, it’s a sensible add-on that takes the stress out of owning expensive tech.

I don't like the loud sound of the blender while making smoothies, so I like my headphones to cancel as much noise as possible. After I made a smoothie—the sound canceled out nicely—I was washing the blender with my back turned to the entry to the kitchen when my husband entere. He was about six feet from me when he banged on the counter and yelled because he saw I had the headphones on; and I still didn't hear him. It was only when I turned briefly that I saw him flailing about. These headphones are excellent at canceling noise. I do find the (AI? probably) narrator who speaks when you turn them on and tells you the battery left/what devices you're connected to very haunting in her tone though. She makes me sad when she speaks the numbers of my iPhone, like a woman whose husband left for the war years ago and never returned. I could do with a happier voice, but the headphones are great.

Accidental protection plans offer invaluable peace of mind for your electronic devices. They safeguard against unforeseen mishaps ensuring that a spill or drop doesn't result in a significant financial loss. Investing in such a plan allows you to fully enjoy your technology without constant worry. Furthermore, the support provided by these plans often includes convenient repair or replacement services. For anyone who relies on their electronics daily, this type of coverage is a wise and practical decision.

Anytime you buy anything from Best Buy always get the Geek Squad for protection I've gone through countless earbuds and I've always been able to return them or upgrade them with zero issues this is a non-negotiable you have to have this

The 2-Year Accidental Geek Squad Protection Plan provides excellent peace of mind for my device. Knowing that accidental damage is covered makes using my electronics feel much less stressful. The coverage details are clearly explained, and the protection feels comprehensive for everyday use. What I appreciate most is how easy the plan is to understand and how convenient it is to have reliable protection backed by Geek Squad. It adds confidence that if something unexpected happens, support and repair options are available. Overall, this protection plan is a smart addition for anyone who wants extra security and long-term confidence in their purchase.

These headphones have been an excellent purchase. The sound quality is clear, balanced, and powerful, with great bass and crisp highs. They are also very comfortable to wear for long periods, which makes them perfect for workouts, traveling, or daily use. The Bluetooth connection is fast and stable, and the battery life lasts much longer than I expected. I also appreciate how easy they are to pair and control. Overall, I’m extremely satisfied with these headphones. They offer amazing value for the price, and I would definitely recommend them to anyone looking for reliable and high-quality audio.

I'd bought some Bluetooth earbuds, which unfortunately failed after about 14 months of use. I took them to best buy, they confirmed I had GSP, and gave me store credit for the amount I spent on the earbuds! As long as they continue to offer such wonderful customer service, I will continue to purchase these protection plans.

I’ve been using these headphones for a while now, and I’m genuinely impressed with the overall quality. The sound is clear and well-balanced, with crisp highs, solid mids, and a clean bass that isn’t overpowering. The build quality feels sturdy and comfortable enough for long periods of use. Battery life is reliable and lasts as advertised, which is a major plus for daily use.Overall, these headphones offer great performance and value. I would definitely recommend them to anyone looking for dependable audio quality and comfort.

Boss simply wonderfull headphones. I purchased it for my wife. She say its so nice when she listens on these it seems to her cutoff from the world. I myself heard on this headphone quitecomfort 45. Its simply out of this world. The sound and music its so so nice it does not heart your ears. Simply the beat. May be the newer models are are also same. Guys simply buy this if you want to have peace of mind.

I really only get it for certain products like headphones. 2 years to cover your device that has internal batteries is definitely worth it. If it’s acting funny then just go get a replacement. I’ve gone in and gotten store credit to get a replacement or to purchase a different pair. It’s your choice.

Bose headphones offer excellent sound quality, great comfort, and strong noise cancellation, making them ideal for music, travel, or work. Although they are more expensive than many other brands, their premium performance makes them worth it for many users.

Warranty to your protection I bought this for my boss headphones. I never really had a problem with my headphones from both so but it’s still good to have just in case.

Peace of mind worth having The 2-year extended warranty plan for my wireless headphones and earbuds provides great peace of mind. With frequent use, it’s reassuring to know repairs or replacements are covered if something goes wrong. The price is reasonable for the added protection, and the coverage makes the purchase feel even more secure. Glad I added this plan—it’s well worth the extra assurance.

got these for free with my Galaxy S20+, but MAN did these change my everyday life. These things are always in my pocket and make it stupid easy to keep one in during the day to listen to music, YT videos, or whatever you listen to. The ambient noise feature is also worlds better than any other pair I've tried, including over-ear headphones. My first pair had a static issue in one of the earbuds but I got them replaced for free by Samsung (go register them for the warranty IMMEDIATELY before you forget). Sound quality is fantasticly balanced too. Can't recommend these enough!

I'm so thankful for my Geek Squad warranty. I purchase them on all my products and have used them to replace damaged items with no difficulty. Iwould highly recommend them!

I got the warranty on my shokz open 2 cuz they were open box but i still trust the geek squad checking the quality of it. So far theyre really really good quality and im happy with the purchase.

I just got the protection so I'm nor sure of my experience but i hope it covers what the sales rep. Told me.