Customer Ratings & Reviews

I recently picked up the JBL Tune 235NC from Best Buy, and the process was seamless. Ordering online was easy, and I received a prompt notification when my order was ready. When I arrived at the store, the staff was helpful, and the pickup was quick—no long waits or hassle. As for the JBL Tune 235NC, they are fantastic! The sound quality is well-balanced, with strong bass and clear mids and highs. The active noise cancellation works great, especially for blocking out background noise while commuting or working. They’re lightweight, comfortable, and have solid battery life, making them a great value for the price. Overall, a great product and a smooth store pickup experience at Best Buy. Highly recommend both!

An incredible choice to protect your electronics. My headphone cover came off unexpectedly a year or so in, and I was able to simply walk to the customer service desk and exchange for a new pair of headphones at the same price for no cost.

So far I haven’t had to use the protection but my friend has and he said the process was easy and simple. He had to exchange headphones as the left side gave out, the experience he had with Best Buy taking care of him made me want to purchase this protection for my headphones as well, couldn’t be happier

The Geek Squad is really amazing. I purchased the plan and had my laptop looked at bycthe Heek Squad because it was over heating. They did their thing and it wirks as good as new.

Its better to be insured (geek squad) than to purchase the same equipment over and over again. It saves me lots of money for sure.

Worth every penny! Just purchased and I am super happy with them. I love sound core products. The portable case is small and compact to squeeze into smallest bags and purses. The buds fit perfectly in both ears and extremely comfortable. They don’t fall out the ear with movement and fit snug with multiple size options for ear tips. The sound is great as well!! Would definitely recommend!!!

These Sony earbuds deliver an outstanding listening experience. The noise cancellation is one of the best I’ve ever tried—it creates a peaceful space even in crowded or noisy areas. The sound is rich, balanced, and detailed, whether you’re listening to music, podcasts, or making calls. They fit snugly and feel very lightweight, making them perfect for long use. Battery life is solid, and the quick charge feature is a lifesaver. Sony truly nailed it with this product!

I usually get geek squad protection on my products I buy for my son. When I bought his ear buds I just wanted to be safe "just in case". Happy that nothing has happened but peace of mind over everything

For my recent purchase I havent had to use Geek Squad. I have used them for previous purchase they work diligent to get my tv and pad back to my. They are very friendly and helpful when asking questions for understanding.

I believe that if you have a device and are working near places where things might get damaged whether that be water, physical (as in drops, scratches, peices just randomly falling off). Its worth the extra addon to the price of the object.

You can't never go wrong with this. You will be worry free in case anything ever goes wrong with your product. Just take it in to the Geek squad and they will take it from there. If product can't be fixed, they will replace it for you.

Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

This protection and ease of mind is so worth it. I love having tech support on hand when needed or if needed.

Love the geek squad definitely would recommend it to family and friends

Good for back up if you use your product daily and need back up help

Small price to pay for the peace of mind incase something happens

Did a great job with there service and there was no problem with the device after

In my opinion BestBuy has the best protection plans out there. Just basing this on my personal experience and there could be something better. I haven’t seen it yet.

One of the best noise canceling headphones out in the market with decent transparency mode. The updated design over XM5 makes them easy to travel with. The 10 band EQ gives a lot of flexibility to adjust sound as you prefer. Ear cups are slightly on the shallower side. The clamping force is good, headband is wider to distribute pressure on top of the head. Updated power button makes it easier to find. 30 hour battery life is pretty good!

Best addition to my big purchases.They come and fix or change parts.