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Customer reviews

Rating 4.7 out of 5 stars with 4573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,573 reviews
  • Rated 5 out of 5 stars

    Genesis protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have never had to use the protection against any products I have purchased from Best Buy. With that said, it is nice to know that I do have protection if I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, my children love them. The best thing is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan just in case through carelessness, inwould damage the. In reality i dont think its importsnt. The j lab is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear plugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable price and fast shipping great for the budget and gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best NC earbuds I've had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great. The fit is comfortable and the noise canceling works really well for in ear buds. Strong connection even when I'm outside and my phone is in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically buy insurance on headphones because they never seem to go a couple of years without some sort of issue. Best buys geek squad protection is great. Super easy to get the product replaced or fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that without a doubt if anything was needed- the repairs or replacement would be smooth and what is best for my right schedules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It save your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a "must have items" not all earbuds last six month through two years. With the Geek Squad ADH it is just extending to "return" it after a year new earbuds get to released you can just returns it gets reimburse. use the credit to get the same one or get a different one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always going with Geek Squad!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Comes in clutch for any of my items I always get protection on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality and unbeatable battery life!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Earbuds

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great for me when I mow my yard. Clear sound and good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer Purchase !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are always rock solid and a good value. They stand behind their warranties and I've never had an issue when I've needed to use them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it!! If you have tech and want to protect it with Best Buy i say go for it. It's been super usualful when ever mine or my wife's headphones want to start not acting right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.. No issues so far in 3 years,,

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are absolutely great, the noise cancellation is awesome and when you go into awareness mode you can even hear a needle dropped around you clearly. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones bluetooth jbl

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this good bluetooth sometimes it miss communication just fix it and it works and sound good too i drop them many times and it still works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never invest in highend electronics without this.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy expensive personal electronics without this insurance. Never had an issue with a return due product failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for Tech insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has came in clutch to save me with damaged headphones or failing headphones. My receipt is on file/record and i just had to bring the headphones and charger. Very simple exchange for new ones. Saves you money rather than buying whole new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the first time with my galaxy buds pro. The way the gentleman and best buy explained the protection, I would have to be off my rocker to not make the investment. Have not had to use the policy as of yet, but the peace of mind is worth the few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old pair of earbuds that I purchased the warranty on. One of the earbuds was dropped and stepped on as I was in a crowd. It was damaged. I took it back to Best Buy and they replaced the earbuds no questions asked. I also bought the warranty on my new earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 starts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect worth the money easy to change the battery never unable to use

    I would recommend this to a friend