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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,050 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice to have

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bice to have my product covered incase of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy insurance for things but having it makes me feel better about my purchase knowing that I won't have to deal with the manufacturer if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect insurance to protect my investment. Fitness bands take a lot with use every day. I wished to know I had protection for at least a two year period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan whenever available. Simple things like a cracked screen will be replaced. Never had an issue they always stand behind their policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great since for any reason I must take it back it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 very active boys under 7 and they've been known to break things and I'm clumsy too. So I always purchase the warranty and Best Buy's customer service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a logical contract to have especially, if you have young children. Best Buy truly honors the contract without a hassle. This purchase is a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch 5pro love wearing the watch wish you had one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For sure get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely suggest getting the geek squad plan. It covers mostly everything and they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used their 2 year accidental coverage, and I am glad I purchased it. My previous laptop got damaged and they replaced it with a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my the extended warranty because I have previously purchased other fit bits and they had issues. I thought I'd save some aggravation by protecting myself from the start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the Replacement Program

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Definite Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the BEST! I always purchase this with any electronics purchase

    I would recommend this to a friend