Customer Ratings & Reviews

So I bought a fitbit for my wife after I accidentally step on her old one. After having it for awhile the band broke. Thank goodness I bought this service plan.

Its a nice piece of mind if something ever happens

Simple to use if your not into many gadgets. The app definitely is a must

The protection is always goo to have just in case. Geek Squad is always knowledgeable and customer service is good.

Geek squad was always good.Good to have.Pretty reliable.

Geek squad help me reset my computer that had a weird virus. It was repaired quickly and runs better now. Very professional

The insurance is a highly recommended thing to get.

I'm in love with this watch, it's worth every penny. Especially the waterproof.

I'm glad I purchased the warranty because that last watch cracked in half without me dropping it or anything & I was able to replace it without paying additional money.

i purchased the guarantee and don't regret it. love that when i go in if something is wrong they assist me and i can get a replacement with out the third degree burn.

I'm really happy I got the insurance for my Fitbit bcos after using a lot starts bubble and band falling apart but with the insurance you get a replacement right away

I purchased another type of watch before, but this Galaxy 4 watch has all the functions i desired.

I bought this 2 year geek squad accidental replacement just in case it is needed, I can get my watch damaged so it was a good purchase for the price.

As someone who is very accident prone, I highly recommend this plan. It has helped me twice before and definitely paid for itself. Absolutely essential with wearable tech.

I always buy a warranty, not only does it save big bucks in the future ahead, but it always pays for itself.

I always buy a warranty, not only does it save big bucks in the future ahead, but it always pays for itself.

Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

Purchased the 2-Year Accidental Geek Squad Product Replacement and glad I did. It can be replaced for any reason, my band was torn and received a new Fitbit.

Geek sqaud service is great would recommend it to every best buy customer

Techs were very knowledgeable and efficient. Service took less than 2 hours to complete with no issues.