Customer Ratings & Reviews

You should always get something to back up a defective product. Just in case. Best Buy has never sold me something that didn't work, but I do like to be prepared.

I never had a problem with any of the protection plans if I had an issue with the Best Buy always addressed it

The color of the band changed in the water. I took it back to the store and they were wonderful about exchanging it. Well worth getting the accidentail replacement.

The Geek Squad is the best protection I've seen. It's there when you need it and it really protects your products. I've used it and everything worked out really well.

Great warranty, fast service and very happy with protection

Get the protection plan on these 100% ive had to use they don't fix but give brand new one for watch

Helped me get my new Apple Watch with the replacement. Don't know how you don't buy one of these to save you money knowing they will always stop working someday.

Agent were very knowledgeable of my products at hand.

On every relatively expensive item bought, I would recommend purchasing Geek Squad protection. It is immensely helpful, especially if you're accident-prone like I am.

I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty

This money is well spent, I have to take advantage of it with one of my products and was very pleased. They replaced my item without any questions or hassle.

I never buy this insurance but I did on this product and when my dog got skunked and the band held on to the smell they replaced the unit immediately.

I've returned so many headphones due to malfunction or simply because I didn't like the product. Costumer service is great and they were able to exchange it each time.

I haven't had to use this yet for the product I bought this on, but I have used a similar replacement add on like this in the past, which is why I did it again.

Great insurance coverage for your bestbuy devices.

Great protection plan for any electronics devices,

Husband always makes fun of me when I buy a protection plan. I've used them more than once. No problem getting a new watch when mine broke when I fell.

Best Buy really does offer a no hassle protection plan that is covered by Best Buy from day 1. I have used it and very pleased with a very pleasant experience.

The squad have always been very helpful. They have always been able to solve my iss.

i would recommend to always get a 2 year protection from Geek Squad, you know what will happen tomorrow.