Customer Ratings & Reviews

My original fit bit went out, took it back to B/B and they replaced it, I in turned paid for the 2 year replacement warranty on the replaced watch.

Gotta have this if you are going to buy tech at Best Buy! Otherwise the customer service is not what it could be...

Love having a peace of mind by purchasing this protective plan. It is well worth the money spent for it.

Great price for the 2-year protection plan, I feel excited to know my watch is protected.

I purchased a warranty like I do on lot of my stuff she is always good with her stuff but there's always a ooops

We always get the geeksquad protection on all purchases

We always get the geeksquad protection on all purchases

We always get the geeksquad protection on all purchases

I usually don't get these warranties but decided to try this due to known issues with the item it coverd. The item failed and since it is no longer available Bestbuy allowed me to apply the price toward a similar item.

Worth the price for sure. Needed service and was in and out with out hassles or waits.

Haven't used it but have in the past on other things works they get it done fast

Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.

Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

Always protect your products U can leave the store and your product can be defective

I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

This 2-Year Accidental Geek Squad Protection came in handy because I needed it sooner than I thought I would need it.

Best thing when buying electronics is having insurance to fix/replace them when they fail.

It works really well for what my mom needed it for.

I feel safe in knowing i can come to best buy n get great service

I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.