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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,050 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this extra added protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There fast at helping out no matter what the issue is. The always friendly and educated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not buy without this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been so helpful when needed. I intentionally purchase my electronic items from Best Buy specifically for the Geek Squad Protection Insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to purchase the extended warranty. I can't tell you how many times I've bought the extended warranty on everything from BestBuy. Best Buy never fails and lives up to its reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never leave our puchases without protection. This and registration of warranties pay off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Insurance Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fit-bit watch for my son as a X-Mas present. He is very happy with it so far as you uses it all time when he goes out and does some running or walking exercising. We bought the Accidental Replacement Warranty for the product in case something happened to the fit-bit. This gives my son a good piece of mind on the product. As of now he has not had to utilize this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart employes, was in and out. Best part I left happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Fitbit's band and I happen to call and see about what was covered and to my total surprise, they said everything and to bring it in and get another and that's exactly what I did=ssssoooooo happy I paid the extra$$$for the coverage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Recommend that everyone get the warranty. My watch was almost 2 years ago and I got a new Galaxy 4 replacement when the steps stopped counting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement a plus for at-risk products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're already spending a bit on whatever technology you're getting, it's always worth it to purchase Geek Squad protection. They're awesome and helpful and are there if love happens and things get cracked/broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although I have not used the insurance, I am satisfied that I can use it at any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this on another product and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my malfunctioning watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad to protect many items and their service and support have been phenominal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty protection plan. Had them on all of my Galaxy watches.

    I would recommend this to a friend