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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,050 reviews
  • Rated 5 out of 5 stars

    Product replacement worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it replaced with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped offset some of the cost of installion for all new kitchen products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection!@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not matter what you buy, always get the geek squad protection!! It covers more than the factory does!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a good bit of money on the original which my wife loved the protection plan was awesome got a brand new watch for the price of another warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel lost if I don't purchase this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything over $100 gets the Geek Squad purchase in this household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great and speedy service always to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a solution from them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I trust the Geek squad with my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I have geek squad protection on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had ann issue they were able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Active2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.

    I would recommend this to a friend