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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,050 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Worth the cost. Covers all technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet nut sure if needed it will definitely help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase! I use my FitBit every single day, a lot of wear and tear. A little piece of the rubber part started to left. I walked right into a BB and walked out with a brand new FitBit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with the hole setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was well worth it and very satisfy will tell every one about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Product Replacement is great. When ever I have a problem with the product Best Buy stands behind the warranty and either fixes or replaces the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have insurance for items that you spend a good amount of money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Rscommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how this service work. There is not any question or denied when I go to the store to honor this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always can use this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it let's me kno my watch is in good hands and it is protected to the things that could accidentally break it or any damage to it will be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get the replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More then I asked for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I wanted it to do and more. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accepted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, were able to ensure that i had everything i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help when something is wrong. Wouldn't go anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response. Change the product at the moment with no excuses. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better get this warranty with smartwatches. The glass is fragile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Walked in, explained the problem and worked it out.

    I would recommend this to a friend