Customer Ratings & Reviews

It’s the Greek squad, just go for it. Don’t think about it

Really good warranty provided by Best Buy. Glad I got it as my Fitbit was having issues and they were happy to assist me in getting me a replacement

Love them! Great service and fast as long as u made the appt

Everyone was super nice and helpful. Thank you for everything

Warranty is worth every penny highly recommend to get if your purchase is more than $ 100 dollars .

When I returned my First Alta because the battery did not function correctly, the customer service rep was very helpful when I wanted to replace it. The procedure was very efficient.

I love my Fitbit - however anyone considering buying one should get the extended warranty - my band broke and without the warranty I would have to get a new one or use duct tape.

Helpful when my friend found out that Fitbit bought Pebble. They gave us an e-mail about trading the watch in for a fitbit of his choice. Although he decided he liked the watch more.

I purchased the extra accidental protections or my Fitbit charge 2. It will cover the battery and anything that happens to it that might not be covered under the manufacturers warranty.

There great and helpful, they help with everything you need.

Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

This has been very helpful. Especially when man makes it, it will break.

The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

Always recommended to get an extra insurance in case you fall or broke your watch

The watch protection is a peace of mind. If anything happens, its nice to know it is covered.

They are smart but i hope they start to repair samsung products

The product works at advertised and is really accurate

Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.

This added security has benefited me in the past when I’ve had issues with product failures. Would not think about purchasing electronics without this value service from Best Buy.

Nothing beats having the peace of mind that if something goes wrong a simple trip to the store will get it taken care of.