Customer Ratings & Reviews

Software is excellent. Love the bezel and how I can move through different apps smoothly. Only downside of a Galaxy watch is that I have to have a Samsung phone to monitor my blood pressure. Other than that, it's an excellent watch

Purchases a fossil 2yrs ago. Wear it out and went to replace. Bestbuy had discontinued the fossil, but credited my acount for $259.99 (orignal price of Watch on release) and then pricematched A Samsung Galaxy Watch 5 pro 45mm ($499 2022 model to 249.99). I orginal purchased the Fossil onsale For 149.99

Been using this for a few months now. Tells time, alerts when texts or phone calls are received. Quick reply, preset text replies can be sent. Counts steps, has a timer, heart rate monitor that does not require a separate strap, as its sensor is on the backside of the watch. The HRM is accurate but sometimes temperamental, as mentioned by other users. Really like the sleep monitor which tells you how long you slept (based on you turning it on/off) and how much movement it sensed throughout the night. Great device for the price. Super easy to set up!

I scratched my screen pretty bad on my watch which made it hard to see and was starting to affect me more when making screen options. Geek squad protection took my watch and gave me a gift card to go purchase a new one. I paid the difference for the newest model and also bought my new watch the protection plan. Its a small price to pay for good coverage. I believe it covers everything except for lost or stolen devices.

As I had to utilize the warranty for my smartwatch, I found it peculiar that I still had to pay a fee despite having already paid for the item. While I'm grateful for the warranty that allowed me to replace the faulty product, it seems counterintuitive to charge a fee for something that should have been included in the original purchase. I believe this is something worth looking into to ensure that our customers are receiving fair and transparent treatment.

Best buy is my go to store whenever I need something for my phone

Helps me when my item has a bug and it can be restored to its original power

Peace of mind when you need from field experts! Highly responsive and knowledgeable!

always good to have. havent had to use it yet, thankfully!

Let's be real here, watches are sussettable to who-knows-what? So, getting a protection plan like this incase of damage is just flat out a good idea. No matter where you go, no matter what you do. A little common sense preparedness is always best if you care about stuff. Especially with expensive electronics.

I love my Bose Sleep Buds and have yet to have a major issue with them; however, they have already become an integral part of my night life and I would be completely distraught if I had to go a night without them. Since life is unpredictable, I got the service plan. Why? Because when something goes wrong, I won't have to contact Bose and play the repair/exchange game with them. Instead, I can just go to Best Buy, get them replaced, and not have to face a night without them!

Great warranty, a must have when purchasing electronics.

I had my fit bit for almost 2 yrs. one day it just stooped charging. I called geek squad and they where so friendly and Profesional. They took my information and due to Covid-19 they extended my warranty 30 days and made me an appt. I went to the store and the Geel Squad agent immediately took care of and asked me to pick another fit bit. I was so excited to get the upgrade to versa2. I will always buy protection.

Got it for safety reasons and the just in case because life

Best protection for all your electronics, very good prices.

Great product, robust and rugged. Use for work and active lifestyle.

Excellent product would get it again.the product is wonderful and never had any issues

Geek squad team are amazing trained, every time I need help,. right away find a solution for me.

I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

Best Buy has great warranty ! We buy all our tech stuff here because of good warranty