Customer Ratings & Reviews

For my expensive item I purchase, said insurance to be safe.

It has extensive coverage and methods involving replacement. Worth the money in the event something goes wrong

Very helpful and friendly. The representatives go above and beyond.

Enjoy knowing that the Geek Squad is in my corner!!

The Geek Squad was awesome. Quick and professional service, and offered me options to resolve the issue.

Great service.zzzzzzzzxxxxzxxxxzxxxxxxxxxxzzxxxxddxxxxxbbbbbnnjjjjjjjjkkkki

Amazing amd super helpful for my health issues. I absolutely would recommend this ring

Never dissapointing, great service everytime with outstanding customer service

I don't stress knowing that I have the Geek Squad watching my back ...

I am soooo glad to have purchased the protection plan like I do with most things from Best Buy. You just never know when something will go out and in this case, my mom's smart watch went on the fritz. Best Buy took a look at it and I guess it wasnt fixable so they just told us to go and select a new watch and the amount that we purchased our previous one about a year ago, they would apply that to our new replacement. I know that when you purchase something you dont want to add more to your bill but protection plans from Best Buy are ALWAYS worth it! Thank you Best Buy for taking care of us!

I like my new watch I like the new functions of the watch

Im hoping not to have to use it, but it is good peace of mind that my watch is protected.

Very helpful they're always available to help with anything.

Love this plan it has saved me so many times. The watch is awesome as well

Haven't had to use yet, but it is peace of mind knowing you have it

I’m glad I have the insurance on my watch in case anything happens. Great peace of mind.

Factory warranties are great, but thats only for manufacturer defects. Accidental coverage for multiple years definitely gives you less stress as you don't have to worry if it accidentally breaks. I wouldn't buy an electronic device without it.

They was very professional and i was able to get replacement

If you aren't a member, you should be. It pays for itself over and over.

I buy Geek Squad protection for peace of mind, and to help manage my budget. Costly repairs or replacement are completely eliminated. Unlike some 3rd party extended warranties, Best Buy stands behind Geek Squad, and in several instances in which I had an issue, I just carried the item to the local Best Buy, described the problem, and was immediately given a choice of an equivalent replacement or cash back! Some protections are replacement items (smaller items) and some, like a washer and dryer, are repair items. I highly recommend Geek Squad Protection!