Customer Ratings & Reviews

Protection Plans are great to have. You might not have to use it, but if your insured purchase breaks after the manufacturers warranty expires then you are still covered.

when buying a new product its always a good idea to buy an insurance, i like best buy insurance because its so simple to use it.

I love my new smart watch. I have 5 different types or brands and by far this is the BEST!!!

I am a former Best Buy associate in the computer department and Geek Squad, and as such when I would sell a Laptop, tablet, or anything portable I would always highly recommend getting the Geek Squad Black Tie Protection (not sure if it's called that anymore but that's what I know it as). When it comes to technology that is very portable accidents happen and no matter how careful you are, things happen. I used to get the Accidental coverage on my cell phone until they changed it to a $99 deductible, and decided to move to Square Trade for my cell phone coverage. With the Moto 360 coverage there is no deductible which is very attractive when it comes to something that can be banged against a wall without meaning to. Being a wearable piece of technology you have to consider that after a while you will forget that it's there and might hit the watch face against a wall, or another hard object and even with the Gorilla Glass something can scratch or crack the display and having the replacement plan is essential to having to spend another $400 on a new watch. This is why I recommend getting the Black Tie Protection on Smart Watches because you just don't know what can happen when you need it most. $60 for 2 years of piece of mind is well worth it.

Great service for people who have no time to setup new technology

Enjoy knowing that the Geek Squad is in my corner!!

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far

Great team. I love the GSS! They are fast and listen to your concerns

For my expensive item I purchase, said insurance to be safe.

I recently purchased these cables, and I’m really impressed with the quality. The connectors are solid and fit securely without any looseness. The cable itself feels durable

It's a warranty. It does what warranty's do. Protects the just in case

Great item.jjjjjjjjjhyyyyyyyyyyyggyyyyhhhyyhhhhhhhhjhyyyyyyuuuuuuuuuuiiiii8yuuuuuu

I upgraded from the galaxy watch 4 to the galaxy watch 6. The display and response is definitely much improved, battery seems to be better so far but it is brand new so that's expected. My 4 would last less than half a day so this was very necessary. I believe there are more apps available too. The biggest thing in my opinion and this might've been available on the 4, was snoozing/ turning off the alarm to my phone, from my watch. It's a game changer lol.

Very helpful and friendly. The representatives go above and beyond.

It's always great to have a warranty. Bestbuy always deliver in their warranties.

Great watch.hhhhhhuuuuuuuuuuuyuyhhhhhhhhhhhhhhhhhhhuiiijjhhhhhhhhhhhhhhhhhhhhhj

This watch is worth the money. I love that I can receive calls and texts and it's just as clear as talking on the phone. It definitely comes in handy for emergency situations when I need to be reached and don't have my phone on hand. I've started my fitness journey and have tried other watches that track progress and honestly, this one offers so much that I wouldn't go back to any of the others.

I've always gotten their warranties and they've been great anytime something went wrong.

I like my new watch I like the new functions of the watch