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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,985 reviews
  • Rated 5 out of 5 stars

    Always get a warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew this on my new watch. It definitely came in handy when my last watch crapped out on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always available and helpful whenever needed. even without an appointment. They have always made time for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    essential protection for a fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fit bit failed, but the geek squad protection did not fail. Barely any questions asked, quick satisfaction, and credit received promptly when I returned the fit bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to feel safe using my product without having to worry about losing or breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a fitness forward individual and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but takes alot of pressure off of worry about busting it up seems pretty durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 year geek squad accidental replacement just in case it is needed, I can get my watch damaged so it was a good purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seguridad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great. Knowledgeable and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable and efficient. Service took less than 2 hours to complete with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a warranty like I do on lot of my stuff she is always good with her stuff but there's always a ooops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support system that was always available as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't purchase anything without the Protection Plan, you hope you never need but when you do your glad you got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my stuff replaced, with no hassle, thanks best buy, another reason why i prefer to purchase here, great service as usual!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Easy to set up. Easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2year guarentee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 2 year product replacement i a great value. covers many items and gives added reassurance of an already great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any Best Buy Purchase. No hassle protection for electronics

    I would recommend this to a friend