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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,985 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has really help with my tech items when they go down. They help me find the problems and if they can"t get working they replace asap. Great job Greek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be great in the future. Hopeful we wont need the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank god I got the product replacement for the watch or else I would have been in much trouble with my broken watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Forget Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extra protection. Love the service. No questions ask. Replaced or credit towards new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replaces Items Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service that cheek squad gives me every time I go in for a question or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. So easy to use when products are purchased in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service Best Buy. They are great with dealing with any problem that may arise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wifes favorite watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for me wife as a present for her new job to check her phone remotely. She loves it especially the built in health apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like insurance on your car. Get insurance on your Electronics. It should be a "no brainer".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Samsung watch as a gift and as much as I plan on using it I felt it was in my best interest to get some added protection. I love the fact I had up to 30 days after the purchase to still add some protection to it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Essential

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the best protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovemy watch keeps going and going lol worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my watch quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already had to use it once and it was fast and quick. the agent at the store was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties definitely can pay for themselves just in knowing you have that security as I have found out with children it is a major plus to have them not have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a geeker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad treats everyone the same regardless I love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ease of mind that if it breaks or has a problem with it they got it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to get the geek squad because you never know what may happen. I recommend this for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for the peace of mind on my samsung smart watch, haven't had to use it yet so I cant speak on the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You NEED this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbans watch started acting crazy and they replaced it no problem.

    I would recommend this to a friend