Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5986 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,986 reviews
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always good to jave you never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked replacement. Nice service when there was an issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love their help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great repair jobs love them lots of help and would use them more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to me and this is an amazing gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty plans are the best product warranty i have ever purchased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement warranty is very good. I had no problem when i had to exchange a broken fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems with any geek squad plan...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this, but it's one less thing to worry about incase something goes wrong and needs to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel at ease.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service, great value for the cost and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the best replacement plan ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit band broke not only did I get a new band I was able to upgrade to a newer Fitbit for only $10.00 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth it, they will replace your product if it can't be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there to save the day when we needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cautious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but glad to have it just in case for any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with when you have geek squad plan. They will tell you in detail what is covered & what is not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Geek Squad protection! When my Fitbit charge HR broke they replaced, no questions asked - and I got a full refund!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they provide practical solutions to all my questions about my smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty +

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever pass up the warranty my watch band on the Gear2 took it in to Best Buy gave me a new watch immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Alta after a year started showing some wear on band, started splitting. Was nice to exchange for new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on hand, only downside it can be complicated to get the correct appt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look anything to do with geek squad. They are the best.

    I would recommend this to a friend