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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5981 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,981 reviews
  • Rated 5 out of 5 stars

    Never had an issue with Geek Squad Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the GSS on a few electronic Items. Never had an issue with needing a warranty replacement. No Hassles at all. They gave the New Replacement Item. Not a refurbished Item like some companies (cough uhm VZW uhm). I recommend getting this coverage on any electronic large ticket Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All locations I've been to, agents are knowledgeable, happy to help, and always given me a pleasant experience. I don't know where you find these people but they're all great and make trading in exciting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch great features and big numbers Bright and easy to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These watches are a little over priced and they come out with a new one way too frequently. But the Samsung smart watches are all too quality with excellent ease of use and interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design & affordable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto 360 rounded design has become my favorite over the traditional square/rectangle design most other smart watches have. My favorite feature is that it has support for iOS so I can use it with my 6 Plus with the main features this watch has to offer. (Unfortunately it will require you to connect to an android device to set up but will not be needed once set up is complete.) Its affordable and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful, wonderful, wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy warranties with big purchases, but have never had an easier time with getting a replacement. I brought in the defective product, they took a look at it, had me get a new one off the shelf and in less than 15 minutes I was out the door. I also had lost the receipt but they were able to find all my information using my address. I would be tempted to pay slightly more for a product just because of the ease of replacement with their warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used this warranty on my galaxy watch. The watch face was not responsive to touch any longer. They swapped it out for me at the store with a new one. They didn't have the exact model in the store, but offered to order it. Instead, I opted for the newest model that was stocked in store & only had to pay the $30 price difference. Of course I purchased a new warranty with it as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew who works ad mechanic and didnt want smart watch but i wanted him to test one out and he loves this thing. Long lasting and something simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He loves it. It works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung #4 Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my watch. There are so many apps you can ad to it. I especially love the fact that you can check whether you are in a-fib or not. This saved my life knowing there was an issue with my heart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sqaud up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad dont have worry its a state of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection was thoroughly explained when offered. The service representative was helpful and did not pressure me to write it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but it’s great to have in an emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans on smart devices are an absolute Must. The geeks squad Protection plan makes dealing with damaged watches, headphones and other devices so easy to deal with. They can take a day ruining experience and fix it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have. Ive used it on other items they take it back with no questions asked and give you a new one or repair the one you got. Mainly give you a new one tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the misfortune that my watch 4 had a broken battery and I took it to have the warranty validated and without any objections they returned my money for what the watch cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the number 1 buy for any electronic that you get. I have had the worst luck with items and this comes in clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch smater then me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to buy four different smart watches from Amazon and none worked with my phone. I bought this one at cheaper price thinking if nothing easl I would just return it. This watch is easy to setup and get working with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service protection plan. Best in class, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to smart electronics coverage is a must. Do not short yourself because of a few extra bucks. The peace of mind alone is worth it.

    I would recommend this to a friend