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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5981 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,981 reviews
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke down and since I purchased the 2 year plan I was able to get a giftcard and get a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all your electronic devices. They are always nice ans helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection because it protects against anything and everything life can throw at you, from your watch getting run over to you hitting it on the corner of the counter. They will warranty it out and you can turn around and go get one off the shelf with a gift card they issued at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the peace of mind and long enough to protect the device for about as long as it will be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the warranty a few months before the 2 years mark. The Geek Squad team was super easy to work with once my appointment came up. You are required to schedule an appointment even if it is warranty stuff. Quick resolutions and I was picking out a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EVERYONE must have for 99% of all products at BBY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why anyone wouldn't get GSP on most of the products at Best Buy. Absolutely worth it since most products is total replacement or store credit for the product for up to 2 years. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darwin12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it great I recommend to others people to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Ring To Rule Them All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I love this because I can track my sleep and health more comfortably than with a watch. There is a $6/mo membership for the ring, but it's how you get all the intricate details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody knows get squashed warranty is the greatest very helpful and if they can't fix it they'll give you another one the credit for another device or even the value of the item is worth when you purchased purchased all the girls warranties are out there available it's Best Buy also with geek squad thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most on all watches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it. The last time my watch broke because of the heat wave and just had to come and exchange it... it was on special, so got money back to apply for warranty for the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have insurance on electronics because you never know when it’s gonna go out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection plans on all my items has paid for its self everytime. I had to replace my garmin watch and I used the Store credit to buy a new watch with no issues and got the plan on the new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest easy with Best Buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Gear 2 with an option to purchase the 2 year protection plan. I was unsure if the protection plan was worth the money after realizing Samsung has its own warranty. After researching, I found the Samsung only covers manufacturing defects. Best Buy will cover damage to your item so spending the extra money on the plan was worth it as I am using this watch to exercise and do other recreational things that could lead to damage. Thank you Best Buy for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good thing to get with anything you buy. They just don't make things like they use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never be too careful when it comes to electronics. I always make sure all my devices are covered. I've already had to use the 2 year protection a few times and it's definitely worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent program that has saved me much haste.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this extended product warranty because other people told me that they'd had problems with their devices and found it kind of a slow process to deal directly with Fitbit. Twice I have had problems with my device failing to track steps or heart rate. Both times I had an easy time getting my device replaced. We didn't take out the extended warrant on my wife's Fitbit but after two similar problems we now wish we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good companion but expensive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way that it just works flawlessly without being too complicated, keeps things simple, the battery is good and can be charged in 30 mins to get somewhere between 30-40% in you are in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. Every time I crush a watch, or it goes bad, they replace it with no questions asked! All I pay for is the warranty fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the geek squad warranty with my original Fitbit Alta. It’s battery was chronically draining despite doing all kinds of things to preserve battery life. It was past the manufacturing warranty. Fitbit recommended to use the geek squad warranty and get it replaced. The Geek squad service was excellent and the exchange was a piece of cake. I will always buy it now. Especially for something like this that you use every day.

    I would recommend this to a friend