Customer Ratings & Reviews

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

Although I Love my Google Pixel Fitbit Watch, I would NEVER own it without the warranty Best Buy offers! It adds up to pennies on the dollar to secure purchases that you cannot be without!

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

Highly recommended! Some products may not last long with normal wear and tear. With this protection it will ease your mind knowing if anything happens, your product would be replaced without spending more money to replace it,

This is a great option to have to protect any of your devices! I will never buy another device without this as an option!

I cant recommend the protection plan any more. For me its absolutely essential. So many things can go wrong after your in store return date and this prevents you from having to deal with the manufacturer and possibly not even being able to get your product replaced or fixed.

I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

You gotta have insurance!!!! Without it, i would'nt of been able to replace my watch with a newer one.

The agents installed and setup my Google TV. Everything was connected and full operational and instructions were reviewed. The staff is knowledgeable and very courteous. I strongly recommend Geek Squad.

Definitely worth getting protection plan. No trouble at all to bring something back if you have a problem. As long as you're within your waranty date.

Never had to use the geek squad protection on this because we returned the watch and my son never used it. If he didn't return the watch, this would have come in handy.

Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.

Haven't needed this service for this product yet, but have used Geek Squad protection before. Very professional, knowledgeable, and quick. I don't hesitate to protect all my devices with a protection plan knowing the quality of service I'll get.

not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

Easy to work alongside with. No hassle or worries on what is covered.

I had a watch previously where the battery was done within the 2 years and Best Buy gave me the full amount in a gift card. It was a very quick and easy process.