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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5981 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,981 reviews
  • Rated 5 out of 5 stars

    Great for when it's needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Returned my watch with Thai and it's a life saver. Bought for my PS5 as qell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was really great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this 2 year warranty. I purchased it for my Fitbit and when my Fitbit broke, it was so easy to bring it in the store and get a replacement with no problem at all. It took about 5 minutes and because the Fitbit was actually cheaper at the time of exchange, I even got money back on my purchase. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Murphy’s Law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan for the Versa watch due to ongoing design flaws associated with older models. It’s a highly used item and subjected to ongoing wear and tear. Also, I don’t know how it’ll hold out in swimming pools for extended periods of time. Haven’t used this yet but a small price to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for this protection plan; especially since I have had to use it 3 times on my smart watch that was defective. This plan allowed me to have a replacement watch immediately; I did not have to send the old one off and wait for the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pay for the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old one stopped working a year to the day i bought it. good thing i paid the initial 19.99 protection so i was able to go in and get a replacement. i got the same one and paid the geek squad protection so when it breaks again i can get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with myFitbit. Great purchase. When I got back into Crossfit and wanted something to monitor my HR while doing so, the Fitbit Blaze and 2 year protection plan were a great purchase pair. I was able to replace my item with no problem after the band began to tear and watch had a hard time updating. Staff was fast and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection provides u with peace of mind that in the event something happens to our computer, someone is there to address it and even more important these days that it can be addressed via internet and not go into a store "filled" with people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the GS when getting items that might have accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use the samsung smart watch as my watch but did get to use and see the fitbit watch and see the improvement of the current watch conpare to the old ones where a relative of mine use over 6 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is a must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you. I have used them so many times over the past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my expensive Fenix 6X Pro Solar watch. I never leave 'home' without it. Worth it, knowing I can use it if something happens. Especially a used item like a Fenix watch where I'm MTBing, running, swimming, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, they always solve any doubt or inconvenience you have quickly and safely I am very grateful for the service I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this on another product and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can take my watch into a best buy store for service or issues. Ive only had to do so once and my watch was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan is usually a good thing to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plan that I had on my old vivoactive HR covered replacement for "wear & tear" when the band broke. Since the HR is not carried any longer they replaced it with a vivoactice 3 (which is the new version of the HR). The only cost was for a new Geek Squad plan since the HR was over a year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides in-store, in-home, and online repair and installation services for a variety of electronics, including computers, phones, televisions, and home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Fitbit Charge 2 with the best buy warranty and it was totally worth it! I had a problem with my band, and I could easily replace my fitbit and get a new one for it. The exchange did not take any time and I was helped out promptly. I did not have to pay extra to replace the band or for repairs as it was all covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this extra added protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support, Protect my Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect my watch! Havent had to use it yet! but with a pricey watch like this gotta have a back up plan!

    I would recommend this to a friend