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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5983 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,983 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect team.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection on all the item just in case I want to exchange for something better, the service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a fitbil like 3 years ago and already had to change it 3 times since I had problems with the bands and every time I go they give me a brand new one withouts questions. The only bad thing is that now you can only use it once and then you have to buy a new guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had PROBLEMS with 2 different products. They gave me 2 different fitbits, my THIRD FITBIT, working well, SO FAR. My printer is not printing correctly, the GEEK SQUAD checked my account, and to my surprise, they said bring it back, we will give you a new one. I was.pleasantly surprised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One In Million Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me set my watch up and was very informative with how the plan worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a mechanic so having this warranty gives me piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying and then some.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service contract around and Geek Squad has always taken care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got it! So far, havent had to use them yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far it's working pretty good it has everything I was looking for and it always holds a pretty long change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the geek squad have a piece of mind that the ⌚ is taking care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad protection due to the fact in case something serious happened to the product in question im not left with something I can not fix. Hopefully I will not have to use it but got it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend them to anyone that needs advice on any new projects, where its a watch, t.v, fans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful when I had technical difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must always for watches... perfect option, easy change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan got watch replaced and an upgra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the service plans at Best Buy on purchases that are used a lot and have great potential to break down ex: bumping and scratching or wires twisting, battery wont charge! They honor them and no worries l feel like I won’t have to shell out the full price again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller. The salesperson was extremely helful in helping me purchase the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must if you're tough on gear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy wearable technology, I am going to use it! I will clean it and treat it right, but inevitably sometimes things break, like my Fitbit Charge2 band after 6 months. I brought it into the geek squad, and I was issued a full replacement on the spot! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i suppose. Haven't had to use it, knock on wood. Will update on how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad can fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess if it broke i would take the thing to geek squad and they can fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help me with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super nice and helpful. Thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Recommend that everyone get the warranty. My watch was almost 2 years ago and I got a new Galaxy 4 replacement when the steps stopped counting.

    I would recommend this to a friend