Customer Ratings & Reviews

I bought a Fit bit for my 10 year old daughter for her birthday. I don't usually buy replacement plans but I feel more comfortable knowing if something happens to her Fit bit that we have something to fall back on and are not just out the money for the entire purchase.

The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

Agent collected after i told him what happened and gave me a gift card which I used to get watch 5

I love having the option to buy products and get protection for the products i buy

Great watch love the big face and spinning bezel it's a must have

I love having my purchases insured since many of my gadgets are expensive. This service is amazing and I have no complaints about it! I get it every time I have the chance

Great plan for the smart watch. Usually the battery life has shortened before the protection plan is over and i can get a new watch

To put it simply: Geek Squad buys you peace of mind

havent had to use it yet fongers crossed wont have to which yea then it would be a waste of money if i never use it but the price isnt that bad and its nice having that added security

Highly recommended. Always taken care of when i walk in with my geek squad appointment

I've kept Geek Squad Service plans for years and find them worth the price.

Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

I would say the GSP is amazing. It is very useful if products fail during the time period of having it.

Awesome Geek Squad Service. They are always available when needed.

I had an issue with my Fitbit's band and I happen to call and see about what was covered and to my total surprise, they said everything and to bring it in and get another and that's exactly what I did=ssssoooooo happy I paid the extra$$$for the coverage...

I choose Best Buy over the other stores because of the Geek Squad protection, it allows me to enjoy my purchases knowing they are protected.

I love the geek squad replacement plan. Great for piece of mind.

I always get insurance with my items from Best Buy. Has always paid off and very worth it.

Excellent coverage and no problem getting the item replace or money back

Great, I've had my watch for less than a year and had it replaced 2 times d/t scratching, etc.