Customer Ratings & Reviews

They're great at.what they do and very helpful. Anything you need they'll help you.

I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

I can always count in Geek Squad when something is wrong with my product!

Awesome Geek Squad Service. They are always available when needed.

So happy l bought warranty to my watch, it saves and it helps a lot. I got a brand new watch after l accidently dropped it, the warranty covered it . No hassle

I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

For the price this is a great warranty if you think there is a chance the product you put it on could be damaged. I have it on all my wife and mine fitness trackers and feel better about wearing them to work and whatnot.

When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.

I used the protection in the past and the process is easy and simple. The staff is also nice when telling me my options.

Depending of what electronic I purchase, I do buy an extended warranty with best buy, just as a piece of mind. If you'll invest your money into a gadget or an item you wish, protecting that is always the best option.

Geek squad employees are awesome. They are knowledgeable on products and policy. Hopeful when product is unable to be fixed and assist in upgrading. Answer all questions.

Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.

The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

Every time I Purchase something I love, It has to have Geek Squad Protection, So If anything happens, they replace the item for free, Amazing

The lady was so nice and caring my expectations she told me all I need

Bought my smart watch with the protection plan. Thank goodness I did! I smashed it and shattered the screen. Took it back to Best Buy, paid for another protection plan and walked out with a new watch, no hassle!! Never buy without it!

Can't beat their service. Any issue you have if you have purchased their service they help you to the best of their ability. I have not been disappointed.

I love the replacement warranty I bought. It is worth getting especially if something happens to your watch. They take it back and give you a new one no questions asked. Do not skimp on this on any of your products you get from Best Buy.

This is a great service to buy. I would much rather be safe than sorry, and I feel much more at ease. The last time I bought something from bestbuy, I cracked the screen, and didn't buy the protection plan. I definitely wished that I had.

Grear service people are friendly and helpful the crew was very knowledgeable