Customer Ratings & Reviews

Okay honestly these days if you're buying any Electronics without a protection plan you're setting yourself up for failure and regret they are made to have A 2 to 3 year shelf life maximum get it protected while you've got it.

My Fitbit Band is a great idea but it's only made to last about 6 months. After that, the band starts to separate from the main assembly. I am happy I got the Geeksquad warranty which covered from Fitbit's poor craftsmanship.

Best Buy has the best warranty out of all the stores. It just can't be beat!

Best Buy has the best warranty out of all the stores. It just can't be beat!

I've had to return my Fitbit, it stopped syncing. When I returned it, I didn't have my receipt. Best Buy pulled up my purchase and got me a brand new replacement. I was thrilled with how easy and speedy the service was.

Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

I got this just in case anything happens to watch we can get fixed

Was well worth it and very satisfy will tell every one about this

Excellent service at a reasonable price. I always get the warranty and until now it has been easy to get repairs.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Geek squad works well with Samsung to answer any questions

Perfect. Best accidental service for replacement items.

Decided to go with a little protection to safeguard my investment. My Fitbit will be subjected to heavy use and just want to make sure I have something to fall back on. You just never know and accidents do happen!

If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

So I bought a Fit bit and I also bought the two year protection plan. I usually don't buy extra warranty plans but I did with this. Glad I bought it because my fit bit fell apart and Best Buy exchanged it for a brand new one.

Easy to use. Walked in, explained the problem and worked it out.

I'm glad I had it because the software got a glitch in it after I downloaded a watch face. It was like a virus. I couldn't reset it. They gave me a new one.

I purchased the extra protection plan for my gear s3 smart watch. I have not had any accidents so I have not had the opportunity to use it, but it does gives me piece of mind knowing I'm covered in the event of an accident.

Excellent customer service while using geek squad service