Customer Ratings & Reviews

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

Not matter what you buy, always get the geek squad protection!! It covers more than the factory does!!

I would never buy any electronics without a service plan, it is the best investment you can make and the cost is well worth the headache if you do not get one.

There great and helpful, they help with everything you need.

They will replace or fix your electronics that have had a hardware or software failure. Technology isn’t perfect so it’s a smart idea to insure your investment is protected so you have peace of mind.

The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.

Haven’t had to use this and hopefully won’t but should be worth it if needed

Great customer service, pay for the warranty. You are Covered!

I had to replace my Fitbit around 3 times and they gave me a new one every time. Also if it is broken and you are wanting to upgrade they will give you what you paid for it and put it towards something else.

The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

All I can say is always get the protection plan from geek squad it’s always worth it in case something happens you don’t have to pay out of pocket

A must have insurance for items that you spend a good amount of money on.

Fast response. Change the product at the moment with no excuses. Thanks.

They were helpfull and friendly we gave me a refund

Such a great team. I love to see this. What a wonderful group of people

My Galaxy Active 2 watch had the back fall off... I glued it back on which eliminated them fixing it. So I got the protection this time.

Got this warranty for my gf galaxy watch , always get warranties trust me , you never know!

This watch does everything I wanted it to do and more. Highly recommend it.

Always willing to help when something is wrong. Wouldn't go anywhere else!

haven't had to use it yet but you never know when you might