Customer Ratings & Reviews

love my smart watch great to answer calls and see my text from family and able to answer them quickly. It also tracks my steps and stress. Love it

The geek squad guarantee is definitely something you can bet on. Great customer service and when they say the customer knows best, they mean it.

Buying this warranty was a great purchase. BestBuy staff members have always been helpful and take care of my issues quickly. I highly recommend getting insurance on any of your purchases.

Because this is a watch, and is on the wrist, many things can happen to damage it, so I think this is money well spent, getting not just a warranty for not functioning, but a complete warranty, no matter how it happened.

I was not sure if I need this service. but the geek squad took their time and explained to me their services so I could make the right choice .

Unfortunately I had to use my warranty to replace my Fitbit but the customer service person who assisted me was awesome and it was a painless proces. I love the ease of warranty service here

I always get a warranty. They have come in very handy at least twice.

This protection works wonderful I’ve used it before. Because sometimes things to go wrong with items that you bought I would recommend it for anybody.

Protection to help ease the mind is always a good thing.

Protection to help ease the mind is always a good thing.

Got the 2 year warranty just incase. You never know what will happen when you pay quiet a bit for something. Better 2 be safe than sorry.

I have used this product every 2 years to help me keep my devices working properly. With the way technology evolves much needed product.

Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

I don't buy anythingfrom Best Buy without buying the protection plan now. They are so easy to work with. Twice I've had a fitness tracker die and Best Buy has covered the replacement without any hassle.

Easy to use. Walked in, explained the problem and worked it out.

Very knowledgeable, and always happy to help. Overall a great experience!

I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

Great wearable protection would recomend 10/10. Thanks

Better get this warranty with smartwatches. The glass is fragile!