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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 5,985 reviews
  • Rated 5 out of 5 stars

    Great Protection plan for what you purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this protection plan due to it covering everything, and when you do need repairs, they are quick, if not you get a replacement right away .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great service just like at work they are easy to call and get questions asked about phone, computer and other technology Great Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an item from Best buy with the extra warranty. Something went wrong, they came through and i received a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other watch died, i got a brand new one moreover and i only paid like $14- like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it replaced with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin instinct 2 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little insurance on a great product never hurts .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we have the extended warranty and geek squad protection. Geek squad is a great te and i know the watch will be good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily with my phone and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed this protection as the item had defects and the original warranty had expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty with Geek Squad! It's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance: The item you never want to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That being said, the Samsung watch has been great, and has not needed to use the warranty. I hope it continues, but the warranty gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid insurance. Breaks. Faulty. Get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.

    I would recommend this to a friend