48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,985 reviews
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the 2-Year Accidental Geek Squad Product Replacement. It’s easy to create a claim and if replacement is needed, there isn’t a long or stressful process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problem they will help you with the guarantee, it is some money more but it won't break your heart once you drop your watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is on Point!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad service is a sure and honest service to have. Replacement of a damaged device covered was easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this two-year plan for my wife's Fitbit Alta but never had to use the plan due to the unit's high functioning and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a good insurance to have when buying an expensive product. Although it's better to never need it, but best to always have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth it. Exchanged my watch before the deadline and paid the difference for a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long last battery great watch and comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the warranty with everything we buy. I have had very few problems with the warranty. All of our fit bits have a warranty and I wouldn't buy one from anywhere else with out one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their protection Plans, always worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For sure get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely suggest getting the geek squad plan. It covers mostly everything and they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out there. I highly recommend it for anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit was about two months shy of the two year old mark when I managed to break a wrist band mounting tab. Took it in and got a replacement no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue when came to repair ir replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had warranties on my other devices. Always worth it to buy the warranty on ear buds and smart watches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for your watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment every time. It is Worth the money$!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, and my protection plans have covered my devices more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just want my non existing gift card

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wrote this so i can get my not possible gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer great protection at reasonable costs I've had great experiences when I've needed to use the protection plan when damage has happened I'll always continue to buy these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2 year accidental replacement is always great to have! Any problems I have had I always the geek squad reviews and replaced my item they have always been very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this watch, it's worth every penny. Especially the waterproof.

    I would recommend this to a friend