Customer Ratings & Reviews

I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

I have had to use the warranty when the band broke on my Surge model. The band was not replaceable and made the watch inoperable. Bestbuy made the exchange very easy.

Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

Geek sqaud service is great would recommend it to every best buy customer

My watch broke nd it replaced immediately. I just had to pay for nowhere warranty on exchanged product. Sved me alot of money.

I always hate buying this at time of purchase but Best Buy so far has always stood behind their warranties.

I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

I made the mistake of not purchasing this for my other daughter's watch. This will find in handy if needed.

I love that Best Buy offets added protection life to their products. It gives you a extra peace of mind

Having the product replacement has been wonderful for me. Something has always happened to my fitbit. If I didn't have the warranty, I would be paying full price to replace.

I stand behind the 2-year Accidental Geek Squad Product Replacement plan! In fact I have never purchased a product from Bestbuy without adding the security that this plan offers!!!

IT Was a BIRTHDAY gift and they loved it BEST GIFT❤️

So glad I purchased geek squad for my Fitbit, washed it a couple of times took it back and exchanged it for a different one. No questions asked and was easily replaced.

I'm in love with this watch, it's worth every penny. Especially the waterproof.

Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

The geek squad specialist helped me understand my galaxy 3 watch. He also connected my z locks to my Samsung hub

highly recommend getting this for products in Best buy. I replaced a few devices already and no questions asked.

I protect all of my purchases with geek squad warranty. Its. A great value at an affordable price

My Charge 2 crystal cracked, without the protection plan I would have had to replace the Charge 2 at my cost. However, with the protection plan it was replaced right away.