Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6022 reviews
(6,022 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super helpful and great program. Exchanged a watch with no hassle!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any issues and they were always yhere to fix my items and help me out! Great customer service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the warranty program its so worth it. Best buy is the best!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
C. Y. A .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have as a precaution. When buying refurbished or open box.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having this 2 year protection, i would recommend this to a friend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everyone need this they are amazing!! all the time I will buy!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth Having This Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the value when my son's watch needed a replacement due to a accidental scratching of his watch face and frame.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is a total waste of money...... till you need it! I do construction work for a utility and bought this just in case. Haven't had to use it watch is pretty durable.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, excellent, excellent, excellent like always greT customer service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad refunded full price on smart watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My smart watch stopped taking a charge. They refunded full purchase price on a Best Buy card to use towards next purchase. No hassle.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love their protection Plans, always worth the value.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I like Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used their 2 year accidental coverage, and I am glad I purchased it. My previous laptop got damaged and they replaced it with a new one!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best price out there! I love the different features and it's super comfortable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get a warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my warranty service. I haven't use the service thus far for anything i have gotten through Best Buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this service yet hopefully I won't but I'm glad to know I have it if I need it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
