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Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,022 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and great program. Exchanged a watch with no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues and they were always yhere to fix my items and help me out! Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the warranty program its so worth it. Best buy is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C. Y. A .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have as a precaution. When buying refurbished or open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this 2 year protection, i would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone need this they are amazing!! all the time I will buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Having This Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the value when my son's watch needed a replacement due to a accidental scratching of his watch face and frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a total waste of money...... till you need it! I do construction work for a utility and bought this just in case. Haven't had to use it watch is pretty durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, excellent, excellent, excellent like always greT customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad refunded full price on smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart watch stopped taking a charge. They refunded full purchase price on a Best Buy card to use towards next purchase. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their protection Plans, always worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used their 2 year accidental coverage, and I am glad I purchased it. My previous laptop got damaged and they replaced it with a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price out there! I love the different features and it's super comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty service. I haven't use the service thus far for anything i have gotten through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet hopefully I won't but I'm glad to know I have it if I need it

    I would recommend this to a friend