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Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 6,022 reviews
  • Rated 5 out of 5 stars

    Can't Live Without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad on practically everything. The convenience of getting to work with best buy over the manufacturer is huge! And I always know my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BossLady#1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a peace of mind by purchasing this protective plan. It is well worth the money spent for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem with with warranty, get it replaced with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always available and helpful whenever needed. even without an appointment. They have always made time for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the peace of mind the coverage offers. Many times we never used the ESP but at least we knew we were covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graet work Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had watch failure from Samsung changed battery but still lost altimeter reading, butthe Squad help me get it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2-Year Accidental Geek Squad Product Replacement and glad I did. It can be replaced for any reason, my band was torn and received a new Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great issuance, I live the fact that if something happens to my purchase I have no worries about getting it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    weight loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. This has helped me on my way to weight loss and also reminds me about messages that I have. Sinks with my phone very easy. Would buy it again in a heart beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really too much to say here. A great way to have peace of mind if something was to ever go wrong with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with this protection. No hassle. We'll worth the peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with this protection. No hassle. We'll worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy this insurance but I did on this product and when my dog got skunked and the band held on to the smell they replaced the unit immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the best in the business, and the no hassle protection is unmatched. Great Value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the guarantee and don't regret it. love that when i go in if something is wrong they assist me and i can get a replacement with out the third degree burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad got the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy I got the insurance for my Fitbit bcos after using a lot starts bubble and band falling apart but with the insurance you get a replacement right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my stuff replaced, with no hassle, thanks best buy, another reason why i prefer to purchase here, great service as usual!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful to me. Its definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the warranty because that last watch cracked in half without me dropping it or anything & I was able to replace it without paying additional money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband always makes fun of me when I buy a protection plan. I've used them more than once. No problem getting a new watch when mine broke when I fell.

    I would recommend this to a friend