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Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,022 reviews
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have w/ Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have with aby electronics. I have found it super helpful and beneficial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad = Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associate David did a great job helping replace my damaged Samsung watch active 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting geek squad warranty on every major purchase especially with a little active one at home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's protection plans have always been something worth investing in. Great service and peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought 5his protection I am about to take it on and it had only been a month since I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement plan was worth the cost. I ran into a problem with my fitbit and things were taken care of immediately. I love to shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it depending on the price of the item. I was able to exchange a fitness tracker with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry when it comes to having a backup plan to our electronics breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful that I purchased this service. I have used it and have received excellent help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the Geek best warranty. I am very proud to buy my things from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this when buying a big ticket item. It is so worth it! I have had to use it several times, and Best Buy has always honored it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different programs, can customize the types of workout, LOVE the sleep and other tracking reports that can be printed for work related points!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually get the warranties but this gives me piece of mind on a $1000 watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love that I have protection on my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for some piece of mind and confidence you can wear the product in all instances and not worry about breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to any product you buy. Best buy is the only company out there that really honors their warranties without any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it just in case since I had previously purchased a smartwatch from another retailer & they weren't able to fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Wonderful option if insurance is not avail.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to maintain a Geek Squad warranty with every product that I buy from this store I've had a bad track record with things not lasting up to 30 days fortunately with a small deductible you can have the whole item replaced and it probably cost a lot less than contract phone deductibles.

    I would recommend this to a friend