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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,016 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place I always buy the extra protection at because it is actually worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only place I always buy the extra protection at because it is actually worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch for the price, not as many options as some but worth the price. Good battery life and easy setup with my Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but if we needed to the geek squad would just replace it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will sleep better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but I love this watch so much that I was willing to spend the money. We have used Geek Squad protection in the past and they always stood behind their guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is so helpful and useful I get it every time I purchase a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, my galaxy watch active 2 was discontinued and they replaced with a new galaxy watch 4. I will always buy protection plans now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE 2-YR WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my device starts giving me issues, best buy replaces my item. I worry less because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent needed it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my watch yet. And i didnt have any problems with my last one either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I would buy another one and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased protection plan and they always deliver quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Warranties are the way to go with electronics. Hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Fitbit's band and I happen to call and see about what was covered and to my total surprise, they said everything and to bring it in and get another and that's exactly what I did=ssssoooooo happy I paid the extra$$$for the coverage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price match option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch with even better pricing. This watch does anything and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it very much but its nice to have the reassurance in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for break downs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it on things is a must and having 4 children is on the that top list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. I like the fact that I can monitor so any things with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for non-apple mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

    No, I would not recommend this to a friend