Customer Ratings & Reviews

Best Buy's protection plans are the best. Cheaper than cell service plans and easier to work with.

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

Having Best Buy protection plan is such a reassurance the customers purchases are is coverwd

So far so good i suppose. Haven't had to use it, knock on wood. Will update on how it works

I had my original warranty and had use half of it but was told I had cash out the remaining 1 yr warranty cause I could use the FITBIT warranty instead Got to tell you I’m real Leary now that it’s to deal with manufacturer vs Geeks

I dropped my Samsung Gear watch and it caused one of the buttons to become stuck. I had the Geeksquad protection and i took it back to the store and they exchanged the watch for me and i was on my way with a new watch within 20 minutes

Nice to know I have someone in my mind when I need a repair or I have an issue

I love this service and have purchased protection for all my watches throughout the years. Geek Squad provides an excellent service with this protection plan - thanks Best Buy!

I sleep better at night knowing that I have replacement coverage should the Fitbit Charge 2 fails. I've owned three Fitbits in three years. The first one I lost (pedometer). The other two were Fitbit Charge HR. Each failed within 18 months.

Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

Always worth protecting my gear. Hopefully won't need to use it but have used it in the past on my previous watch when I dropped it and cracked the face. Got it replaced, no questions.

Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.

Bought for husband’s birthday, he doesn’t like the square watches, was a great alternative that had tons of features. He loves it.

Always, always, always keep a warranty on your smart products. This helps me to to be able to exchange my malfunctioning phone accessories without having to break the bank.

I have geek squad for my new smartwatch. Its good to know that no matter what happens they will either repair or replace with very few questions. Still the best extended warranty out there

The 8 year old tire his last one up pretty quick. So, this was a no brainers. The whole reason we were replacing the watch was because it broke. Should have bought the warranty the first time.

I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.

I like having this for devices that are likely to break. I've made great use of this for headphones, and I'm sure I'll need it for my wife's smartwatch which is why I purchased it this time.

Great product protection plan that really keeps your devices protected

Good protection to have on a smartwatch. I knock mine on the edge of everything it seems like! I have never had to make a claim yet, but its good to know i have coverage.