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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,016 reviews
  • Rated 2 out of 5 stars

    Not good for non-apple mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek sqaud anytime I need help they are always so quick and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Samsung galaxy watches I used to have the old fashioned watch and I really enjoyed this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet fongers crossed wont have to which yea then it would be a waste of money if i never use it but the price isnt that bad and its nice having that added security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband’s birthday, he doesn’t like the square watches, was a great alternative that had tons of features. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 4 recommended for my few needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowedgeable. Great service. Took appointments to minimize crowd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch for usingit to text and answering calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my purchases insured since many of my gadgets are expensive. This service is amazing and I have no complaints about it! I get it every time I have the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this on to have extra protection in the case of any issues later down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to utilize this yet, but everything was seemless about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Replaced item. Store personnel were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best watch I owned!!! The quality is excellent and work good

    I would recommend this to a friend