Customer Ratings & Reviews

not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.

I love geek sqaud anytime I need help they are always so quick and helpful

I really love my Samsung galaxy watches I used to have the old fashioned watch and I really enjoyed this one

Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.

havent had to use it yet fongers crossed wont have to which yea then it would be a waste of money if i never use it but the price isnt that bad and its nice having that added security

Bought for husband’s birthday, he doesn’t like the square watches, was a great alternative that had tons of features. He loves it.

Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

Helpful, knowedgeable. Great service. Took appointments to minimize crowd.

I like the watch for usingit to text and answering calls.

I love having my purchases insured since many of my gadgets are expensive. This service is amazing and I have no complaints about it! I get it every time I have the chance

When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.

Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

Added this on to have extra protection in the case of any issues later down the road.

I haven't had to utilize this yet, but everything was seemless about it.

Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

Great team. Replaced item. Store personnel were very professional

giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

The best watch I owned!!! The quality is excellent and work good