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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,016 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this to help with repair when needed. Geek squad is always there to help when I call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance plan out there I only get my electronics and insurance and insurance for them at Best Buy that's no one could beat them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like to have the warranty in event would need !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep better at night knowing that I have replacement coverage should the Fitbit Charge 2 fails. I've owned three Fitbits in three years. The first one I lost (pedometer). The other two were Fitbit Charge HR. Each failed within 18 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my watch fast. I love the features on it. And it makes life a little more easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've kept Geek Squad Service plans for years and find them worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price, the value and what all it in tells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for an option to keep my product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love the big face and spinning bezel it's a must have

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    A Must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually skip the extended coverage offered on purchases, but am SO glad I got this!! Have already used twice and it has paid for itself 5 times over already! Absolutely get this if you are getting a tracker--you'll be glad you did, I assure you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is totally awesome, geek squad protection plans are a must have, call to speak with customer support or simply just take your devices to your local bestbuy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best decisions I made was to sign up for the protection. My watch stopped working a few weeks after purchasing it and they took care of it same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Geek Squad Service. They are always available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage and no problem getting the item replace or money back

    I would recommend this to a friend