Customer Ratings & Reviews

I definitely suggest getting the geek squad plan. It covers mostly everything and they will replace it.

My wife she love this Samsung watch this was a gift

I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.

I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

Geek squad is worth it. Exchanged my watch before the deadline and paid the difference for a new one

My watch was showing signs of freezing. I took the watch back to Best buy and they returned watch then sent me a brand new one to my house with no questions asked.

Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

Works well I upgraded to the active 4 . I dropped my watch and replaced it with the greek squad insurance

I got the warranty because I wear this every day. So far I have not had to use it but for the price it will replace a dead one and I tend to kill them faster than 2 years

Every time the Fitbit Charger2 had something wrong with them, it was replaced free of charge without any problems or issues. Thank you!

I don't always buy insurance for things but having it makes me feel better about my purchase knowing that I won't have to deal with the manufacturer if it breaks.

Haven't had to use it yet, but if the time comes, if any defect occurs with my watch, they will replace it.

Perfect insurance to protect my investment. Fitness bands take a lot with use every day. I wished to know I had protection for at least a two year period of time.

Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.

I always recommend getting the warranty. Best buy is always compliant with their warranty promise. They will replace your product.

I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.

I always purchase the protection plan whenever available. Simple things like a cracked screen will be replaced. Never had an issue they always stand behind their policy.

Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

Im a Android person with this watch i hardly need my ear buds because i can answer my phone and talk