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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,032 reviews
  • Rated 5 out of 5 stars

    2 year protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you if you don't get the 2 year protection your missing out on a great deal. Stuff can happen in 2 years trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but if the time comes, if any defect occurs with my watch, they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have coverage here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have coverage here! Love the convenience of return or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, fast service and very happy with protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke nd it replaced immediately. I just had to pay for nowhere warranty on exchanged product. Sved me alot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not saying I don't trust my wife with taking care of the purchased item, I just don't trust the elements and others around her lol this is why accidental coverage is a MUST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate buying this at time of purchase but Best Buy so far has always stood behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me less than 5 minutes to return my watch, it was almost a year later and it stop charging, so I got the money back and I and upgraded to the newest one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of not purchasing this for my other daughter's watch. This will find in handy if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit watch died. Fitbit warranty was 1 year , mine lasted 18 months... if not for Best Buy warranty I’d be out an expensive watch. Fitbit support is awful...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offets added protection life to their products. It gives you a extra peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out there. I highly recommend it for anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad specialist helped me understand my galaxy 3 watch. He also connected my z locks to my Samsung hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend getting this for products in Best buy. I replaced a few devices already and no questions asked.

    I would recommend this to a friend