Customer Ratings & Reviews

Great service all the time Thanks, always willing to help out customers.

i purchased the guarantee and don't regret it. love that when i go in if something is wrong they assist me and i can get a replacement with out the third degree burn.

The squad have always been very helpful. They have always been able to solve my iss.

I'm really happy I got the insurance for my Fitbit bcos after using a lot starts bubble and band falling apart but with the insurance you get a replacement right away

As someone who is very accident prone, I highly recommend this plan. It has helped me twice before and definitely paid for itself. Absolutely essential with wearable tech.

Purchased the 2-Year Accidental Geek Squad Product Replacement and glad I did. It can be replaced for any reason, my band was torn and received a new Fitbit.

Techs were very knowledgeable and efficient. Service took less than 2 hours to complete with no issues.

Best price out there! I love the different features and it's super comfortable.

You should always get something to back up a defective product. Just in case. Best Buy has never sold me something that didn't work, but I do like to be prepared.

i would recommend to always get a 2 year protection from Geek Squad, you know what will happen tomorrow.

Geek squad Is a must for parents having a little children and a pet owner for accidental damage coverage

Excellent, excellent, excellent, excellent like always greT customer service

Always good to have as a precaution. When buying refurbished or open box.

The color of the band changed in the water. I took it back to the store and they were wonderful about exchanging it. Well worth getting the accidentail replacement.

The Geek Squad is the best protection I've seen. It's there when you need it and it really protects your products. I've used it and everything worked out really well.

Helped me get my new Apple Watch with the replacement. Don't know how you don't buy one of these to save you money knowing they will always stop working someday.

This money is well spent, I have to take advantage of it with one of my products and was very pleased. They replaced my item without any questions or hassle.

On every relatively expensive item bought, I would recommend purchasing Geek Squad protection. It is immensely helpful, especially if you're accident-prone like I am.

I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty

I never buy this insurance but I did on this product and when my dog got skunked and the band held on to the smell they replaced the unit immediately.