Customer Ratings & Reviews

The Geek Squad protection is awesome. Customer service employees at Best Buy are helpful and courteous and made sure I was satisfied with my replacement product.

Look for "Replacement " in plan pretty much extends return policy by plan years.

i would recommend to always get a 2 year protection from Geek Squad, you know what will happen tomorrow.

I feel safe in knowing i can come to best buy n get great service

Gold. Absolute gold. Would never buy another fitbit again without it. These things are small, fragile and temperamental. By having this warranty gives you piece of mind

Geek squad Is a must for parents having a little children and a pet owner for accidental damage coverage

Geek squad help me reset my computer that had a weird virus. It was repaired quickly and runs better now. Very professional

Fortunately I haven't need this service yet but am glad to know it's there.

It's great I love it do you need warranty go to geek squad without no warranty you out of love and you stuck with trash so anytime you purchase anything at Best buy make sure you get geek squad

I'm glad we purchase this just in case something goes wrong with the watch. Great price and product!

Our family loves gadgets but when they break the world can feel like it is over! With geek squad protection we don’t have to worry!

Bought this for my wife and she has already used the protection and it was a very simple process.

Never hadva problem with geek squad protection. Its worth getting worry free coverage on any electronics

I feel good knowing that the Geek Squad has my back if anything goes wrong with my watch.

Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

We are harsh on our electronics due to kids and just being active and Best Buy's return policy is excellent! Never had an issue in the 10+years I've been shopping there.

I always by the Geek Squad protection on all of my electronics. I like having that extra security on my fitbits, computer, and other expensive purchases.

getting the protection plan for my products in this situation is great. again it is hit and miss but this one was a hit since my watch was acting weird and went into to get a replacement watch

My fit bit failed, but the geek squad protection did not fail. Barely any questions asked, quick satisfaction, and credit received promptly when I returned the fit bit.

I do connect by myself, very easy to do and download.