Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 6,032 reviews
  • Rated 5 out of 5 stars

    Protection for samsung smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying the protection plans for electronics so i wont have to worry if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know what i can say about this since its a warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Times a Charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of us bought the band and both worked great for the first month. One band malfunctioned, stopped syncing, and screen became static. BUT thanks to BB's return policy and Geek Squad, I was able to replace the malfunctioning band with a new one. The new one is working great. Now we have 2 happy MS Band users in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage on my device! Will always recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THIS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing this gift is covered for 2yr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is thereto say about warranty to that has your back. I always purchase for you never know what may go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bargain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heart rate monitor wasn’t working nor was I receiving my text alerts... brought it in they traded me for a new one, no questions asked. They are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ObduliaM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was totally professional and well knowledged in fixing my product thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 year geek squad accidental replacement just in case it is needed, I can get my watch damaged so it was a good purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for sure. Needed service and was in and out with out hassles or waits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped choose my watch !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the watch ! They were so helpful to pick out too !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for your expensive items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the warranty on high end expensive items and it has covered me. It’s a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the plan several times with an old smartwatch. Super simple return and was able to get a new one same day. I purchase these with everything now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought a fitbit for my wife after I accidentally step on her old one. After having it for awhile the band broke. Thank goodness I bought this service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great holiday gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to geek squad for the great service and helping us find the best gifts for our family this Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the 2-year protection plan, I feel excited to know my watch is protected.

    I would recommend this to a friend