Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6032 reviews
(6,032 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geeks to the rescue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service is the best! I love how you can go into the store or they'll come to you! Keep up the good work!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to know that if anything happens to my watch they will protect it. If i have any questions they will be able to help me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gotta have this if you are going to buy tech at BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have this if you are going to buy tech at Best Buy! Otherwise the customer service is not what it could be...
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why go without protection? Feel good about knowing you can get your product fixed or replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hassle Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to swap out my wife's plumb colored fit bit after it fell apart and stopped charging. Took a couple of minutes. In and out. I was glad I opted for the plan.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly why i come to best buy! They offer the best!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My squad is your squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squads protection plan has saved me tons of hassle and money over the years. Just bring it in, exchange it, and go on with your day. 5/7 would recommend again.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and workers........................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never have a problem with with warranty, get it replaced with no problem
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for peace of mind. The Geek is awesome. They are fantastic.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, this is my review of a protection plan that i haven't used.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get a warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to renew this on my new watch. It definitely came in handy when my last watch crapped out on me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to know that when I will possibly need this service it is already paid for for a replacement watch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope i dont need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use it but takes alot of pressure off of worry about busting it up seems pretty durable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One of the good ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the plans that is actually worth it. it covers any accidental damage and I was just able to easily swap it out for a different one in store same say.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2-Year Accidental Geek Squad Protection came in handy because I needed it sooner than I thought I would need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't buy these plans bcuz as soon as u need them they expire. But since I bought an "out of box" item and, it was much less, I "splurged" for plan B. Lol
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my watch it fits perfect and works well with blootooth
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
n/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it but have in the past on other things works they get it done fast
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Edgar. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.