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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 6,032 reviews
  • Rated 5 out of 5 stars

    Do I need it, hope not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to spend the extra money hope i dont need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must be for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to buy this. It always comes in handy and no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get these warranties but decided to try this due to known issues with the item it coverd. The item failed and since it is no longer available Bestbuy allowed me to apply the price toward a similar item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this plan is great for anyone that has any type of electronics at home. They set up a appointment quick and do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that whenever if my samsung watch doesn't work anymore, they can replace it with another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use this and can say it was a waste of money, but until then it brings a little piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great thing to get, they have returned my watch with no problems or questions. Worth the extra $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no complaints with the geek squad protection. Seamlessly and effortlessly get a credit for defective merchandise. Has saved my butt on several occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pick up and great product. Baterry life could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily nothing has happened to my watch so far so I haven't needed to drop by geek squad yet, but it's nice to know I'm protected in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage... love the fact that im covered for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help from customer service was great they def helped me out and solve my issues every time i calldd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek squad with everything I buy!!! Believe me when I say it is worth it. I have used it multiple times and it has ALWAYS been hassle free no worries!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good in general, i prefer to get it because you never know what gonna happen in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet and I hope I never do. They said though that they will replace it no matter what happens to that so that is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it! Buy it now!!!!!! How could you not want to protect your investment, that you'll be using while outdoors and active. As clumsy as I am, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch on the market today does everything I need it to and then some. Nothing better than a Samsung product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a fitness forward individual and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement plan was worth the cost. I ran into a problem with my fitbit and things were taken care of immediately. I love to shop at Best Buy.

    I would recommend this to a friend